Clinic Coordinator : Dermatology - Waters Green, Macclesfield

Mid Cheshire Hospitals NHS Foundation Trust; Macclesfield; On-site; GBP 24,000 - 30,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust (Waters Green, Macclesfield) is seeking a Clinic Coordinator for Dermatology on a full-time basis. The role concentrates on coordinating outpatient clinics, managing bookings and waiting lists, and supporting the management team to ensure timely patient access.

You will be part of a busy department with a 37.5-hour week from Monday to Friday. The post requires excellent communication, organisation, and accuracy, with duties including data input,

Qualifications

• Confidentiality aware and compliant with data protection guidelines.
• Knowledge of medical terminology to support clinic administration.
• Advanced ECDL modules or equivalent IT skills.

Responsibilities

• Provide a comprehensive administration service to Divisions and their teams.
• Proactively manage clinic bookings, waiting lists, and minor procedures to optimise capacity.
• Coordinate workload with the Bookings team leader and support clinic templates and escalation handling.
• Input data accurately and respond to patient inquiries via email and phone.

Skills

Confidentiality awareness

Medical terminology

Advanced ECDL

Job description

Mid Cheshire Hospitals NHS Foundation Trust

Clinic Coordinator : Dermatology - Waters Green, Macclesfield

The closing date is 23 November 2026

An exciting opportunity has arisen within the Dermatology Department for a full-time Clinic Coordinator to join our team.

You will be joining a well-established team within a busy and fast-paced department. The successful candidate will play a key role in coordinating and monitoring outpatient clinics and waiting lists, ensuring appointments are managed effectively and patients are seen in a timely manner.

The role will also involve supporting the management team and medical secretaries with clinic-related queries, helping to maintain the smooth day-to-day running of the service. We are looking for an organised, proactive and motivated individual who can work effectively as part of a team, demonstrate excellent communication skills and manage competing priorities in a busy environment.

Main duties of the job

An example of duties will be:

• Reviewing clinic slot utilisation.
• Managing clinic templates.
• Monitoring ASI's & management of escalations.
• Making New and FU appointments.
• Managing clinics and waiting lists
• Data input
• Booking of Minor Op procedures
• Cover in the absence of Bookings team leader
• Email and telephone queries
• Answering live phone calls from patients
• Supporting in the cashing up of clinics

The successful applicant will have:

• Excellent accuracy, organisational and communication skills.
• Excellent interpersonal skills.
• Be a team player.
• Able to work under pressure and meet demanding deadlines.
• A high level of concentration is required and attention to detail.
• Meticulous accuracy is essential in order to maintain service levels.
• The hours of work are 37.5 per week to be worked over Monday to Friday.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with arange of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a uniquelocal health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job responsibilities

The post holder will provide a comprehensive, quality and confidential administration service to the Divisions and their team in support of the wider managerial team.

A key requirement of the post is to proactively manage clinic bookings and appointments as well as minor op procedures, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.

The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Bookings team leader/service manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

SERVICE DELIVERY1. Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.2. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.3. Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets, including profiling activity to ensure target requirements are met.

Person Specification

EXPERIENCE/QUALIFICATIONS

• Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
• Knowledge of Medical Terminology
• Advanced ECDL modules or equivalent

SKILLS

• Demonstrate excellent verbal and written communication skills,
• Ability to work on own initiative, prioritise own work,
• Understand and manage health records/waiting lists and IC

PHYSICAL REQUIREMENTS

• Ability to perform a wide range of duties according to the Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust