Clinic Co-ordinator (Endoscopy Unit)

www.healthjobsuk.com - jobboard; Merthyr Tydfil; On-site; GBP 24,000 - 27,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is seeking a Clinic Co-ordinator for their Endoscopy Unit. This role involves coordinating endoscopy appointments and providing administrative support within a multi-disciplinary team, with a focus on delivering excellent patient care.

Qualifications

• Experience in a busy office environment.
• Ability to perform a full range of administrative and clerical duties.
• Previous medical records experience.

Responsibilities

• Coordinate all endoscopy appointments and outpatient clinics.
• Prepare all case notes adhering to departmental policies.
• Provide a high-quality reception service.

Skills

Good communication skills

Customer care skills

Education

NVQ level 3 in Business Administration

Job description

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Prince Charles Hospital Town Merthyr Tydfil Salary £24,433 - £26,060 per annum Salary period Yearly Closing 19/06/2025 23:59

Clinic Co-ordinator (Endoscopy Unit)

Band 3

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given toapplications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

The Planned Care Services Group within CTMUHB is looking to recruit a Band 3 Clinic Co-ordinator to join our friendly Endoscopy Team based at Prince Charles Hospital.

Training for this position will be carried out at Prince Charles Hospital, and in the future it may be required to cross cover different hospital sites such as the Royal Glamorgan and Princess of Wales Hospitals.

Main duties of the job

The successful candidate will join a well-established team of staff who are responsible for the day to day coordination of all endoscopy appointments and outpatient clinics within the Endoscopy Unit working as part of a multi-disciplinary team, ensuring that the right patient attends the right clinic, on the right day at the right time.

The successful candidate will be responsible for the preparation of all case notes adhering to departmental policies and the provision of a high quality reception service for all patients, their families, carers and any other visitors to the department, and will also be required to perform a full range of duties outlined in the Job Description.

The successful candidate must possess good communication and customer care skills and excellent keyboard skills.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

• NVQ level 3 in Business Administration or equivalent Knowledge and experience

Experience

• Working in a busy office environment - Ability to perform a full range of administrative and clerical duties
• Hospital experience and previous medical records experience

Skills

• Good communication and customer care skills

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.