Clinic Administration Assistant

Fresenius Medical Care; West Carr; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

No Sunday or Night Shifts

Unsocial Hours Payments

Company Pension Scheme

Life Assurance

33 Days Holiday (incl. bank holidays)

Christmas Day and New Year's Day off

Overtime pay after 150 hours every 4 w

Paid Breaks

Free Parking

Uniform

Tea & Coffee

Flu Vaccine

Health Shield

Job summary

Fresenius Medical Care in Hull is seeking a Clinic Secretary to provide reception and administrative support in a dialysis unit. You will welcome patients, handle enquiries, and help maintain patient records and schedules.

Role requires prior experience in a similar setting, excellent spoken and written English, and the ability to interact with patients and suppliers face-to-face and by phone. Full-time, with reduced Friday hours, salary up to £26,000 pro-rata."

Qualifications

• Previous experience in clinic/reception role preferred.
• Clear spoken and written English required.
• Ability to manage patient records and administrative tasks.

Responsibilities

• Provide reception and administrative support to the Hull Dialysis Unit.
• Handle face-to-face and telephone queries from patients and suppliers.
• Maintain patient records and appointment schedules.
• Support training and ongoing development as part of KSF.

Skills

Administrative support

Reception / front desk

Customer service

English communication

Job description

Do you have the passion to provide quality administrative support in a medical environment? Can you ensure that all visitors and patients receive a courteous and caring reception? Could you use your expertise to effectively maintain patient's records? We need a confident and efficient Clinic Secretary to deal with numerous administrative and reception activities in our Hull Dialysis Unit. Having previous experience of this type of role, it is essential that your spoken and written English is clear and of a high standard. Face to face and telephone contact with patients and other suppliers will be a large part of the role so enjoying this interaction is key to your enjoyment of the role.

Who is Fresenius Medical Care? We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK. We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics. We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables. 1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.

This is a Full Time position Monday to Thursday 10am to 6pm with reduced hours on Friday. What can we offer you? Here at Fresenius Medical Care we provide excellent and continuous Training and Development throughout your career. We offer a competitive salary UPTO £26,000 pro-rata - Progression through the pay scale will be underpinned by a Knowledge and Skills Framework (KSF) for each role, allowing employees greater career development potential, aligned to in-house training programmes.

Alongside this we offer a wealth of other fantastic benefits listed below:

• No Sunday or Night Shift Working
• Unsocial Hours Payments
• Company Pension Scheme and Life Assurance
• 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service
• Christmas Day and New Year's Day off
• Overtime (time and a half after completing full-time hours - 150 hours every 4 weeks)
• Paid Breaks
• Free Parking, Uniform, Tea & Coffee, Flu Vaccine and Christmas Meal
• Health Shield - Company paid Health Cash Plan