Climate Tech Support & Ops Intern (London)

Adia; Greater London; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Direct impact on climate change

Growth opportunities

Small, supportive team

Job summary

Adia is seeking a motivated entry-level intern to join our London team, based 3 days a week in our Somerset House office. You will be the first point of contact for homeowners and installers, handling inquiries and helping ensure smooth product delivery.

You’ll also support production and technical operations, contribute to knowledge bases, and help our small team improve customer experience. This role offers real responsibility early in a small, mission-driven startup focused on decarbonising

Qualifications

• Proactive mindset: anticipate issues and solve them before they grow.
• Collaborative problem-solving with a team.
• Genuine passion for sustainability and driving change in home heating.

Responsibilities

• Provide first-line support to homeowners and installers via email, ticketing and phone.
• Assist with production and technical operations, including device assembly and quality checks.
• Create and update guides, FAQs and troubleshooting materials for customers and installers.

Skills

Proactive mindset

Collaborative problem-solving

Sustainability passion

Tools

Zoho CRM

Ticketing system

3D printing tools

Job description

Adia is seeking a motivated entry-level intern to join our London team, based 3 days a week in our Somerset House office. You will be the first point of contact for homeowners and installers, handling inquiries and helping ensure smooth product delivery.

You’ll also support production and technical operations, contribute to knowledge bases, and help our small team improve customer experience. This role offers real responsibility early in a small, mission-driven startup focused on decarbonising