Client Support Administrator

VWA (Victoria Wall Associates); City Of London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

9% pension

Healthcare benefits

Discounted gym memberships

Job summary

Victoria Wall Associates is seeking a proactive Client Support Administrator in London for a 12-month fixed-term contract. The role offers hybrid working with 2 days from home, working hours 9:00 am to 5:30 pm, and a focus on supporting a prestigious investment firm's client administration.

Training will be provided and benefits include pension, healthcare, and gym discounts. Responsibilities include managing client inquiries, processing requests with accuracy, handling payments, electronic

Qualifications

• Previous experience in an administrative role.
• Experience in a fast-paced environment with excellent prioritisation.
• Excellent attention to detail.
• Strong teamwork and communication skills.

Responsibilities

• Liaising with clients on administrative matters and processing client requests with accuracy.
• Monitoring the administration inbox, ensuring tasks are completed in a timely manner.
• Assisting with payment processes.
• Electronic client filing, ensuring systems are correctly updated.
• Onboarding and offboarding clients.
• Provide ad-hoc support to the team.

Skills

Administrative experience

Attention to detail

Teamwork

Communication skills

Prioritisation

Job description

Client Support Administrator
Victoria
Competitive Salary
Financial Services
12-month FTC
Hybrid Working - 2 days from home
9am - 5:30pm
5-PWOpsA/SDFA

The Client

A prestigious and well-established investment firm headquartered in London with additional global offices. This team boasts a fantastic, inclusive culture and excellent company benefits! They are looking for a proactive candidate with some administrative experience to support the team on a fixed-term basis for 12 months.

About the Role

This is a fantastic opportunity for someone with some experience of administration and a strong level of attention to detail who is looking to launch their career in the finance industry! The responsibilities will include (but are not limited to):

• Liaising with clients on administrative matters and processing client requests with accuracy
• Monitoring the administration inbox, ensuring tasks are completed in a timely manner
• Assisting with payment processes
• Electronic client filing, ensuring systems are correctly updated
• Onboarding and offboarding clients
• Provide ad-hoc support to the team.

Candidate Specification

• Previous experience in an administrative role
• Previous experience of working in a fast-paced environment, with demonstrated experience of excellent prioritisation
• Excellent attention to detail
• Excellent teamwork and strong communication skills
• Previous experience in a like-for-like role is not essential as training will be provided.

Additional Information

• Salary is competitive and dependent on experience, and the business offer excellent benefits including 9% pension, healthcare benefits and discounted gym memberships
• This is a 12-month FTC
• The business offer a hybrid working environment with 2 days from home
• Hours are 9am - 5:30pm, Monday to Friday
• Offices located in Victoria.