Client Success - Norwegian Speaker

TN United Kingdom; Egham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Client Success Associate fluent in Norwegian to join their dynamic team in Egham. This role focuses on enhancing client satisfaction and retention by building strong relationships and understanding client needs. You'll collaborate with internal teams to ensure clients receive maximum value from their investments. The company is renowned for its commitment to diversity and offers a supportive environment for personal and professional growth. If you're passionate about client service and eager to make a difference, this opportunity is perfect for you.

Benefits

Health and Wellness Benefits

Professional Development Opportunities

Employee Resource Groups

Charity Match Programs

Volunteer Programs

Qualifications

• 0-6 years relevant experience or internship.
• Strong skills in customer service and communication.

Responsibilities

• Build and manage relationships with clients.
• Engage with clients to understand their business priorities.
• Onboard new clients and introduce Gartner services.

Skills

Customer Service

Communication Skills

Collaboration Skills

Critical Thinking

Influencing Skills

Education

Bachelor's Degree

Job description

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Client Success - Norwegian Speaker, Egham

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Client:

Gartner

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

2b03200932fd

Job Views:

11

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

About the role:

The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.

What you will do:

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment.
• Onboard new clients introducing their purchased Gartner services and capabilities.
• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.

What you will need:

• 0-6 years relevant professional and/or internship experience.
• Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
• Bachelor’s degree preferred.
• Ability to use Norwegian (Reading, Writing and Speaking) at a Business or Native level.

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Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner.

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to.

Job Requisition ID:85547