Client Success Manager

GBA5 EntServ UK Limited; Milton Keynes; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services company is seeking a driven Client Relationship Coordinator to manage client relationships and oversee delivery teams. This role requires strong connections in the UK automotive industry and extensive experience in account management. Join a company that values innovation, community, and collaboration while offering a comprehensive benefits scheme.

Benefits

Pension

Health Insurance

25 days holiday with options to increase

Life Insurance

Travel Insurance

Store vouchers/discounts

Qualifications

• Strong connections with existing car manufacturers within the UK.
• Extensive relevant work experience in industry.
• Proven experience in account delivery and leadership roles.

Responsibilities

• Manage client relationships, sales, and delivery teams.
• Assist in budget management and cost control.
• Provide regular updates on account performance.

Skills

Client relationship management

Strategic planning

Team leadership

Education

Bachelor's degree in a relevant field

Relevant certifications such as PMP

Job description

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Location: UK – Remote but will need to be in an area commutable to Warwickshire for client visits

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit

The role:

You will be responsible for coordinating the relationship between the client and delivery teams, acting as the first point of contact from a delivery standpoint.

Essential Job Functions:

• Manage client relationships, sales, and delivery teams
• Responsible for revenue and margins of the account
• Collaborate with Account Delivery Associates to ensure smooth account operations
• Develop and maintain client relationships to understand their needs
• Assist in budget management and cost control for the accounts
• Work with senior leadership to define and track key performance metrics
• Stay informed about industry trends and their impact on account strategies
• Address and resolve account-related issues and escalate when necessary
• Provide regular updates on account performance

Basic Qualifications:

• Strong connections with existing car manufacturers within the UK, specifically in manufacturing or engineering services
• Bachelor's degree in a relevant field or equivalent experience
• Extensive relevant work experience in industry, within a similar role
• Proven experience in account delivery and leadership roles
• Proficiencies in strategic planning, client relationship management, and team leadership
• Continuous learner who stays abreast of industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications such as PMP (Project Management Professional) are a plus

What we offer:

DXC provides a comprehensive benefits scheme including Pension, Life Insurance, Health Insurance, Travel Insurance, store vouchers/discounts, 25 days holiday with options to increase, and other benefits tailored to your needs.

Ready to Make a Difference?

If you’re a proven leader passionate about driving delivery excellence and growth, we’d love to hear from you. Apply now to join our team!

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.