Client Specialist

Career Moves Group I B Corp™; Greater London; On-site; GBP 68,880; Full time

Job summary

A leading marketing consultancy in the UK is seeking an experienced Client Solutions Manager to partner with strategic clients, drive impactful marketing solutions, and optimize performance through data analytics. The role requires over 5 years of experience in ad sales or consulting, a strong background in digital media platforms, and exceptional analytical skills. The ideal candidate thrives in a collaborative environment and is ready to make significant contributions to client success.

Qualifications

• 5+ years of experience in ad sales, marketing, media, and/or consulting.
• Demonstrated experience with digital media platforms and advertising metrics.
• Experience analyzing large datasets and delivering actionable insights.

Responsibilities

• Develop and implement marketing solutions for clients.
• Provide dedicated account management to top clients.
• Manage internal account operations and strategic marketing conversations.

Skills

Ad sales experience

Client relationship management

Analytical skills

Team collaboration

Digital media platforms knowledge

Job description

Location: London, UK (Hybrid 3 days Onsite)

Length: 12 months

Rate: £50.00 per hour (Inside IR35)

Hours: 40 hoursper week

Job Description

The Client Solutions Manager partners with our most strategic clients to make sure they are successful with Client. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals including Technology and Entertainment.

The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.

Success in this position requires consultative sales and analytical skills, a focus on client service and commercial acumen, and the drive to thrive in a dynamic, team-focused environment. You should have passion for Facebook, Instagram, Client’s advertising solutions and the overall marketing/tech ecosystem.

Responsibilities

• Track record of excelling in Client Solution Manager role and driving impact on solution adoption, revenue, and operational rigor
• Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
• Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
• Work with businesses to understand their objectives and develop the Client strategy in partnership with the Client Partner, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
• Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
• Project Management - Work and collaborate with a group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (for example daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients)
• Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
• Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
• Manage planning, execution, ongoing reporting and optimisation of campaigns (Observe budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations)
• Technical ability - Understanding platforms and experience navigating platforms day to day.
• Problem solve and troubleshoot
• Experience running queries and curious and ability to sport trends and issues in a technical space
• Client and salesexperience and operational excellence (Demonstrate if they have come from an agency and processes they have followed)
• Experience of Client platforms such as Instagram and Facebook

Minimum Qualifications

• 5+ years of experience in ad sales, marketing, media, and/or consulting
• Experience working effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, brand marketing, data and technology solutions, ad-tech, partnerships)
• Experience working with numbers, analysing large datasets and delivering actionable insights
• Experience working directly in marketing, media and/or consulting firms
• Can lead multiple cross-functional projects with a high attention to detail
• Self-starter and capacity to work independently with high intensity and urgency
• Can travel as needed for client and partner meetings