Client Solutions Manager - Strategic Accounts (SA) - LinkedIn Marketing Solutions

Linkedin3; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

LinkedIn is seeking a Senior Client Solutions Manager to drive strategic engagement with Global Accounts in its Marketing Solutions division. Based in London, this hybrid role blends client advisory with cross-functional execution to align business objectives with LMS capabilities and measurement approaches.

You will lead post-sale planning, optimize campaigns, and develop long-term growth plans that increase client spend and engagement while upholding LinkedIn's standards of thought leadership

Qualifications

• Minimum 5+ years in client solutions, marketing services, or similar.
• Proven ability to translate client objectives into measurable strategies.
• Strong analytical and communication skills.

Responsibilities

• Demonstrate LMS product mastery and present value propositions to senior leadership.
• Lead post-sale strategy and optimization activities.
• Collaborate with clients to grow spend and engagement.
• Provide industry thought leadership to clients.
• Design custom solutions and partner with leadership to differentiate offerings.
• Advise on measurement and data strategies to optimize results.

Skills

LMS product mastery

Client relationship management

Strategic consulting

Cross-functional collaboration

Job description

This role will be based in London, United Kingdom.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business we are looking for a Lead Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience on a scale.

The vision of LinkedIn's Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale. Through sponsored content in the feed (video, lead-generation forms, connected TV, carousel ads), personalized messages to your LinkedIn inbox (InMail), LinkedIn Events/Live and many other innovative formats, LinkedIn is transforming B2B (Business to Business) and high-consideration B2C (Business to Customer) marketing.

You will be part of the Global Accounts team, overseeing some of the largest accounts in LMS. The role of a Senior Client Solutions Manager is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant. Lead Client Solutions Managers collaborate with their Account Director as well as cross-functional teams to drive growth within their customers. This involves deep understanding of clients business, understanding of their marketing objectives and goals and media strategies that emanate out of these, identifying economic and industry trends, consulting the client organization at scale on our capabilities, troubleshooting and solving problems, providing ongoing marketing strategy consultation, as well as identifying areas where we can offer value that accelerate client revenue growth.

As part of the SA organization, the Senior Client Solutions Manager needs to effectively collaborate with other regions, scale learnings and best practices in order to drive stronger performance on the platform and leverage their own processes globally. They also represent the voice of the customer internally, addressing product concerns that impact the wider customer experience.

Core Responsibilities

• LMS Product Mastery & Presentation
  • Demonstrate deep expertise in LinkedIn Marketing Solutions (LMS) products and services, staying updated on all functionalities and enhancements.
  • Educate and scale LMS knowledge across teams and clients, ensuring mastery of LMS features and solutions.
  • Present LMS value propositions effectively to senior leadership and C-Suite stakeholders, positioning LMS as a critical tool for business transformation.
• Post-Sale Strategy & Optimization
  • Lead all post-sale activities including strategic planning, execution, performance measurement, and optimization of LMS solutions.
  • Display strong sales excellence, with a focus on transforming customer outcomes.
  • Collaborate with clients to co-create long-term growth plans that drive increased customer spend and engagement.
• Customer Insight & Industry Expertise
  • Act as a trusted advisor, understanding customers' business objectives and challenges across the sales funnel.
  • Map customer goals to LMS solutions, identifying opportunities to drive business results through innovative, industry-specific solutions.
  • Provide industry thought leadership to clients, leveraging deep insights to inform their marketing strategies and solve specific business challenges.
• Custom Solution Design & Differentiation
  • Utilize persona, media, and industry expertise to design custom solutions that create a competitive edge for customers.
  • Serve as a strategic partner to senior leadership and key decision-makers, helping them navigate investment decisions and maximize media mix effectiveness.
  • Collaborate with LinkedIn's marketing and product teams to inform solution development and customer-facing strategies.
• Measurement & Analytics Expertise
  • Provide thought leadership on advanced measurement solutions, ensuring clients can measure and optimize the performance of their LinkedIn investments.
  • Teach customers advanced measurement techniques at scale, while also supporting the development of LinkedIn's measurement capabilities.
  • Stay informed of industry trends such as privacy, identity, and data security, advising customers on how these changes impact their business and media strategies.
• Advocate for LinkedIn's Culture & Values
  • Embody LinkedIn's values, championing Diversity, Inclusion, and Belonging (DIBs) initiatives and fostering a culture of allyship and inclusion.
  • Lead by example, encouraging a growth mindset and helping oth