Client Servicing Analyst / On-boarding Coordinator

Mason Blake Limited; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Mason Blake Limited is seeking a Client Servicing Analyst / Onboarding Coordinator in London to support onboarding and ongoing client servicing across the institutional lifecycle. You will coordinate launches, transitions and operational tasks with internal teams and external custodians.

The role offers exposure to a broad client servicing remit within an established asset manager and requires strong communication and multitasking abilities.

Qualifications

• 1–2 years' buy-side client servicing or operations experience.
• Strong knowledge of middle/back office functions including settlements, reconciliations, client reporting, performance and pricing.
• Experience with financial systems such as SWIFT, TLM, Bloomberg, or portfolio accounting platforms.

Responsibilities

• Project-manage fund/mandate launches, closures and transition events.
• Act as the key contact for internal stakeholders and custodians/transition managers.
• Coordinate market openings and trading agreement setup with the Derivatives Administration team.

Skills

Buy-side experience

Back office knowledge

Client servicing

Reconciliation

Investment products

Languages (European)

Communication skills

Tools

SWIFT

TLM

Bloomberg

HiPortfolio

Portia

Job description

Client Servicing Analyst / Onboarding Coordinator | Investment Management Operations | London

A well-established asset manager based in the City is looking for a Client Servicing Analyst to join their Institutional Client Servicing team, supporting onboarding and ongoing operational support across the client lifecycle.

The role:

You'll project-manage fund and mandate launches, closures and transition events (custodian changes, in-specie transfers, benchmark changes), acting as the key point of contact for internal stakeholders and external parties including custodians, administrators and transition managers. You'll coordinate market openings, trading agreement set-up with the Derivatives Administration team, and review of IMAs alongside Legal, while providing day-to-day client servicing support for EMEA institutional accounts.

What they're looking for:

• 1-2 years' buy-side experience in a client servicing or operations role
• Strong knowledge of Middle/Back Office functions: settlements, reconciliations, client reporting, performance, pricing & valuation, corporate actions
• Experience with financial systems such as SWIFT, TLM, Bloomberg, or portfolio accounting platforms (HiPortfolio, Portia, etc.)
• Solid understanding of investment product classes: equities, fixed income, derivatives, alternatives
• Strong reconciliation experience, manual and automated
• IMC or similar industry qualification desirable but not essential
• Additional European languages a plus
• Confident communicator, comfortable multi-tasking and working with minimal supervision

This is a strong opportunity for someone early in their operations career to build broad exposure across client servicing, transitions and fund operations within a well-regarded institutional platform.