Client Services Program Director

Epiq; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Client Services Program Director to lead program activities and ensure customer satisfaction. In this pivotal role, you will oversee a talented team, collaborate with stakeholders, and manage resources effectively. Your expertise in program management and team leadership will be crucial in implementing innovative business practices and maintaining high-quality standards. If you thrive in a fast-paced environment and are passionate about driving success, this opportunity is perfect for you.

Qualifications

• 7+ years experience in program management and team leadership.
• Bachelor's degree in a related field required.

Responsibilities

• Oversee program activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Prepare and analyze program reports.

Skills

Program Management

Team Leadership

Stakeholder Collaboration

Budget Management

Business Innovation

Education

Bachelor's degree in Business Administration

Project Management Certification

Job description

Epiq Greater London, England, United Kingdom

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Epiq Greater London, England, United Kingdom

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Job Description:

Job Summary

The Program Director is responsible for overseeing program activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing resources, and maintaining high-quality standards.

Job Responsibilities

• Oversee program activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve organizational goals.
• Manage resources and budget effectively.
• Implement business innovation and best practices.
• Prepare and analyze program reports.
• Ensure compliance with company policies and regulations.
  
  

Job Requirements

• Education: Bachelor's degree in Business Administration, Project Management, or a related field.
• Experience: 7+ years of experience in program management and team leadership.
• Certifications: Project Management Professional (PMP)
• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
  
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Law Practice

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