Client Services Manager

shangang Keji Industrial CO LTD; Greater London; On-site; GBP 29,000 - 45,000; Full time

Job summary

Knight Education in central London is seeking a Client Services Manager for October 2026 to cover a 12-month maternity leave. Based in Kensington, London, this full-time role involves selling bespoke tuition and educational consultancy services to families.

You will build and manage relationships with families, identify suitable tutors, and coordinate tutors to deliver GCSE home schooling when needed. The role requires strong sales ability, phone outreach, informative emails, and effective

Qualifications

• Experience in sales and client management for education services.
• Ability to communicate clearly with families and schools.
• Comfortable working in a fast-paced environment.

Responsibilities

• Sell bespoke tuition and educational consultancy services to families.
• Represent tutors and maintain relationships with families and schools.
• Handle sales administration, calls, and emails.
• Coordinate tutors to deliver GCSE home schooling when needed.
• Work in a fast-paced environment requiring organization and teamwork.

Skills

Sales

Phone sales

Email writing

Customer relationships

Organizational skills

Teamwork

Multitasking

Job description

Role: Client Services Manager

Start Date: October 2026 or sooner

Location: Kensington, London

Contract Term: 12 month maternity cover contract (possibility of permanent role becoming available as the team grows)

Salary: £29,000 - £45,000

A leading and innovative educational consultancy in central London is seeking a Client Services Manager for October 2026. This is a full time role covering maternity leave (12 months) initially, but it is hoped as the team grows a permanent role will become available.

As a Client Sales Manager, your primary focus will be to work closely with each family who enquires about our educational services and to sell them bespoke tuition and educational consultancy services. The company recruits exemplary tutors and you will be representing their academic excellence, teaching styles and years of pastoral care. You will be a good judge of character and enjoy working with a myriad of different personalities.

This role is a sales role. We require someone who is comfortable making sales on the phone; writing specific, informative and charming emails; and, who sincerely cares about helping children and young adults achieve their academic potential.

Your work will be dynamic; one day you may help find a tutor who can delicately balance the provision of emotional sensitivity with academic excellence to support a child’s learning through a difficult time, on another day, structure and co-ordinate a suite of tutors to deliver GCSE home schooling to a child.

In addition to managing these relationships, you will handle a variety of tasks including sales administration, answering calls, and liaising with schools and external educational organisations. This role is fast-paced, particularly during peak times, requiring strong organisational skills, team-work and the ability to juggle multiple responsibilities.

Knight Education is committed to safeguarding and promoting the welfare of children. Applicants for the post must be willing to undergo child protection screening, including reference checks with previous employers and an enhanced DBS check