Client Services Director / Research Director

TN United Kingdom; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a Client Services Director / Research Director to lead account development and client relationships. The ideal candidate will have a strong background in market research and the ability to manage multiple projects effectively. This role offers the opportunity to work closely with clients and contribute to strategic initiatives.

Qualifications

• Experience in pharmaceutical/healthcare market research.
• Ability to manage client relationships effectively.
• Experience in new business development is desirable.

Responsibilities

• Lead account development and client relationship strategies.
• Engage in business development and proposal generation.
• Provide guidance to junior team members.

Skills

Pharmaceutical market research

Client relationship management

New business development

Qualitative and quantitative techniques

Team leadership

Job description

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Client Services Director / Research Director, England

Client: Carrot Recruitment

Location: England, United Kingdom

Job Category: Customer Service

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EU work permit required:

Yes

Job Reference:

0797032839aa

Job Views:

2

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

The Role

Due to recent successes, my client is recruiting for a Portfolio Director – someone at Associate or Research Director level with a client relationship focus. Role responsibilities include:

• Account leadership and account development – setting and reviewing strategies, retaining and furthering client relationships etc.
• Business Development – working with other Portfolio Directors to ensure that various accounts are being engaged with. Contributing to proposals and RFP generation etc
• Hands on research involvement – acting as a consultant on strategic projects
• Team leadership – providing guidance and support to more junior team members to ensure excellence in project delivery
• Additional strategic involvement – looking at other initiatives to support company marketing and growth

You

In order to be successful for this position, you will have a mix of the following skills and experience:

• A solid foundation in pharmaceutical / healthcare market research, with knowledge of a variety of qual and quant techniques
• The ability to work closely with clients – you should enjoy speaking with various accounts and becoming a true partner to different pharma businesses
• New business development experience is desirable, but the personality and ambition to manage accounts is more important. If you can show willingness to focus on client relationships but have predominantly worked in a hands on research capacity previously, this is fine
• The ability to spin multiple plates is important – you’ll be working with different internal teams, different clients, and on different types of projects. There’s lots of variety in this job!