Client Services Director

TN United Kingdom; Castle Donington; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading company in the printing sector is seeking a Client Services Director to enhance client relationships and drive commercial success. This role involves collaborating with key clients, providing market insights, and leading account teams to deliver exceptional service. The ideal candidate will have a strong background in the printing industry, with proven leadership and financial management skills. Join a dynamic team where your expertise will contribute to shaping client strategies and achieving outstanding results. If you are passionate about client service and have a strategic mindset, this opportunity is perfect for you.

Qualifications

• Significant experience in the printing industry with a proven track record.
• Strong leadership skills in managing and mentoring teams.

Responsibilities

• Manage client relationships and provide strategic insights.
• Lead and motivate account teams to achieve commercial goals.

Skills

Client Relationship Management

Leadership

Financial Management

Strategic Planning

Market Analysis

Job description

Job Title: Client Services Director

Location: Castle Donington, United Kingdom

Category: Customer Service

Salary: Highly desirable

Reference: J78894

Contact: Telephone: [phone]

Job Description:

Overview

We have a fantastic opportunity for a Client Services Director to join a leading company in their field. The role involves working closely with key clients to help them achieve their commercial goals, from initial concept to finished prototypes. The ideal candidate will possess creative ideas and deliver exceptional customer service, making our client the go-to supplier in their sector.

Responsibilities

1. Significant commercial experience in the printing industry.
2. Building and developing strong client relationships.
3. Leading, mentoring, and motivating account teams.
4. Managing client relationships, including being the primary contact, setting expectations, and troubleshooting issues.
5. Providing market insights and strategic consulting to major clients.
6. Budgeting and financial management.
7. Providing strategic insights on production, market analysis, and planning.

Requirements

1. Experience in the printing industry.
2. Proven track record in client relationship management.
3. Leadership skills in managing teams.
4. Strong financial and strategic planning skills.
5. EU work permit required.

This role requires a high-caliber individual with a solid understanding of the printing industry and the ability to lead and develop client accounts effectively.