Client Services & Data Administrator | Training Support

Reed In Partnership; East Midlands; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave pro-rata

Pension scheme

Training & development funds

Bi-annual pay reviews

Flexible working options

Job summary

Reed in Partnership is seeking an Administrator to support Employment Advisers and Trainers in delivering employability services. You will handle customer queries, manage records, and assist with room setup and data reporting.

Ideal candidates have 1+ year of high-volume data entry in a target-driven environment, strong Excel/Word skills, and attention to detail. Flexible working arrangements may be available.

Qualifications

• Experience in high-volume data input with accuracy.
• Excellent customer service, face-to-face and over the phone.
• Advanced Excel and MS Word use required.

Responsibilities

• Input customer references and book initial appointments.
• Set up customer records and process claims paperwork.
• Support training teams and manage attendance data.
• Respond to queries with timely, professional service.

Skills

Customer service

Organised

Data entry

Excel

Microsoft Word

Attention to detail

Telephone handling

Education

2 A-Levels / Level 3 Diploma

GCSE English (Grade B)

Tools

Databases

Survey Monkey

Job description

Reed in Partnership is seeking an Administrator to support Employment Advisers and Trainers in delivering employability services. You will handle customer queries, manage records, and assist with room setup and data reporting.

Ideal candidates have 1+ year of high-volume data entry in a target-driven environment, strong Excel/Word skills, and attention to detail. Flexible working arrangements may be available.