Client Services & Concierge Administrator

Nuffield Health; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in healthcare is seeking a Client Services & Concierge Administrator to enhance the visitor experience at their Barbican Support Centre. In this part-time role, you will be the welcoming face for all clients and guests, ensuring a safe environment while managing reception activities and client relations. Your excellent organisational and communication skills will be pivotal in creating an exceptional journey for all visitors. Join a team dedicated to improving health and wellbeing, and enjoy a range of benefits designed to support your lifestyle and fitness goals.

Benefits

Free Gym Membership

Health Assessments

Retail Discounts

Pension Options

Qualifications

• Relevant experience in a similar role is essential.
• Strong communication and organisational skills are required.

Responsibilities

• Provide a professional reception and back-office service.
• Ensure a safe and secure environment for all staff and visitors.

Skills

Organisational Skills

Communication Skills

Ability to Prioritise

Resilience

Calm Under Pressure

Continuous Improvement

Conflict Resolution

Job description

Client Services & Concierge Administrator

Barbican Support Centre | Permanent | Part Time

Competitive salary available, dependent on experience

15 hours per week (Evenings - 5pm - 8pm)

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.

As a Client Services & Concierge Administrator you will be the welcoming face of Nuffield Health for all visitors, clients and guests. This role encompasses ensuring a safe and secure environment for all staff and visitors within our Support office and Medical Centre located in our prestigious premises in Barbican, London. As Concierge you will provide a professional reception and back-office service, managing client and internal queries efficiently and ensuring an exceptional journey for all from start to finish.

You will play a crucial role in the smooth operation of our Barbican Support Office and Medical Centre serving as a confident and competent Nuffield Health Fire Marshal & First Aider. You will be expected to comply with all policies and procedures, championing the Nuffield Health brand and its values while proactively taking on additional and ad hoc duties as required.

This is a varied role covering Reception activities through to visitor and client relations, health and safety, administration and security.

To succeed in this role you will have relevant experience gained in a similar role, along with:

• Excellent organisational skills.
• Proven ability to prioritise.
• Experience of dealing with people at all levels.
• Ability to challenge upwards.
• Resilience to challenge.
• Ability to remain calm under pressure.
• Strive for continuous improvement.
• Ability to diffuse difficult situations.
• Excellent communication skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.