Client Services Client Service Associate

Re7 Capital; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading cryptoasset investment firm in London is seeking a Client Service Associate for their investor relations team. This role is essential for coordinating investor events, ensuring comprehensive servicing, and maintaining clear communications. The firm offers a collaborative remote-first work environment with a competitive salary and growth opportunities in a rapidly evolving industry.

Benefits

Dynamic and collaborative work environment

Opportunities for growth in a rapidly evolving industry

Remote-first setup

Competitive compensation package

Qualifications

• 2+ years of experience in investor relations or capital markets.
• Strong organisational skills with attention to detail.
• High integrity and excellent communication skills.

Responsibilities

• Support investor servicing and internal coordination.
• Coordinate investor events including webinars and roadshows.
• Respond to inbound investor queries related to performance and reports.

Skills

Organisational Skills

Communication Skills

Client-first Mindset

Interest in Digital Assets

Job description

1 day ago Be among the first 25 applicants

About Us

Re7 Capital is a London-based cryptoasset investment firm. We leverage our deep network across crypto and our proprietary data infrastructure to drive investment decisions across a range of strategies. The Re7 team combines backgrounds in investment management, data science, and crypto-native ecosystems.

About Us

Re7 Capital is a London-based cryptoasset investment firm. We leverage our deep network across crypto and our proprietary data infrastructure to drive investment decisions across a range of strategies. The Re7 team combines backgrounds in investment management, data science, and crypto-native ecosystems.

We are now hiring a Client Service Associate to join our investor relations and sales enablement function. This role is central to supporting capital formation, investor servicing, and internal coordination across sales, marketing, compliance, and operations. You will play a key role in ensuring the firm is well-prepared and responsive across all investor interactions and communications.

Responsibilities

• Sales Enablement & Investor Pipeline Support
• Ensure sales and investor relations teams have a clear view of the investor pipeline and relevant touchpoints
• Monitor key investor accounts for renewals, upcoming opportunities, and strategic interactions
• Coordinate investor events including webinars, roadshows, and calls
• Prepare detailed briefing notes for meetings with prospective and existing investors
• Maintain and tailor promotional materials for specific audiences, geographies, and events
• Collaborate with compliance to ensure all materials are current and approved
  
  
  

Investor Communications & Support

• Respond to inbound investor queries, including those related to performance, reports, subscriptions, and redemptions
• Distribute monthly investor reports, factsheets, and marketing updates
• Maintain and update investor data room content and access
• Coordinate responses to DDQs, RFPs, and operational due diligence requests
• Track inbound investor interest and help organise appropriate follow-up
  
  
  

Fund & Product Coordination

• Coordinate with legal, compliance, fund administrators, and operations to support new product and fund launches
• Track the progress of fund documentation and support investor queries related to launches
• Market Intelligence & Research
• Stay up to date with crypto industry trends, relevant regulatory developments, and capital markets activity
• Track competitor positioning, fundraising efforts, and investor engagement tactics to help benchmark Re7
  
  
  

Requirements

• 2+ years of experience in investor relations, capital markets, or fund distribution (crypto or traditional finance)
• Familiarity with fund structures, investor communications, and operational due diligence
• Strong organisational skills with attention to detail and ability to manage multiple workstreams
• High integrity, excellent communication skills, and a strong client-first mindset
• Experience working with cross-functional teams including legal, compliance, and operations
• Interest in digital assets and a willingness to develop subject matter expertise in crypto
  
  
  

Attributes

• Disciplined, reliable, and structured in your approach to execution
• High level of personal accountability and ownership over tasks
• Responsive, professional, and polished under pressure
• Collaborative and proactive, but comfortable working independently
• Intellectually curious with a strong appetite for learning
  
  
  

Benefits

• A dynamic and collaborative work environment
• Opportunities for growth and exposure in a rapidly evolving industry
• Remote-first set up with opportunities for in-person collaboration
• Competitive compensation package
  
  
  

How To Apply

Please send your CV along with a short note (max 200 words) describing a time you helped organise or coordinate a key external facing event with multiple stakeholders. for example a company hosted client event, product launch, etc.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

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