Client Services Administrator

JR United Kingdom; Chesterfield; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Une entreprise de gestion d'investissement de premier plan recherche un Administrateur de Services Clients passionné pour rejoindre son équipe. Dans ce rôle hybride de 12 mois, vous serez responsable de la communication avec les clients, de la gestion de la documentation et de l'assistance aux requêtes. Si vous êtes motivé par un service exceptionnel et souhaitez faire la différence, cette opportunité est faite pour vous.

Qualifications

• Capacité à gérer des demandes sensibles des clients.
• Compréhension des produits financiers et des classes d'actifs souhaitable.
• Connaissance de la loi sur les charities et le secteur à but non lucratif est un plus.

Responsibilities

• Agir en tant que premier point de contact pour les demandes des clients par téléphone et en personne.
• Supporter la correspondance des clients et garantir une communication précise.
• Représenter l'entreprise lors des réunions avec des clients et des événements sectoriels.

Skills

Communication

Collaboration

Proactivité

Attention aux détails

Job description

Social network you want to login/join with:

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Client:

Meraki Talent

Location:

chesterfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Meraki Talent is delighted to be supporting a leading investment manager for charities, religious organisations, and the public sector in the appointment of a Client Services Administrator. If you're passionate about providing outstanding service and want to make a genuine difference, this is your chance to be part of something meaningful.

Key Responsibilities:

• Act as the first point of contact for client enquiries by phone and in person
• Support client correspondence and ensure accurate communication
• Represent the business at client meetings and sector events
• Liaise with internal teams to ensure smooth client servicing
• Manage client documentation and follow-up actions
• Assist with complaints, payment queries, and data quality projects.

Candidate Specification:

• Strong communication skills—both written and verbal
• Confidence in advising clients and handling sensitive enquiries
• A genuine interest in working with charitable and public sector organisations
• Ability to work collaboratively and build strong relationships
• High attention to detail and a proactive mindset
• Understanding of financial products and asset classes is desirable
• Awareness of charity/trustee law and the not-for-profit sector is a plus

This is a 12-month fixed-term contract based in their London office on a hybrid basis. if you or someone you know is interested, please reach out to Nick Nikitin at [emailprotected] or on [phone].