Client Services Admin — Corporate & Fiduciary

Mourant; Saint Helier; On-site; GBP 25,000 - 35,000; Full time

Job summary

Mourant in Jersey seeks an experienced administrator to manage a diverse portfolio of corporate and fiduciary clients, delivering high standards of client service. You will oversee the full client life cycle from onboarding to ongoing administration, ensuring tasks are completed accurately and on time.

The role offers mentoring and professional development within a friendly, professional team, with opportunities to expand knowledge of corporate, trust and fiduciary services and to progress as

Qualifications

• Solid administration experience in corporate, trust and fiduciary services is preferred.
• Ability to manage and prioritise tasks, time and people to meet deadlines.
• Good communication and interpersonal skills are essential.
• Familiarity with Microsoft desktop software and industry-specific tools is desirable.

Responsibilities

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate and fiduciary clients.
• Provide technical support and training to other employees as required.
• Ensure client expectations are properly managed and relationships are nurtured.
• Assist with day-to-day activities including timely processing of work, deadlines, WIP and debt collection.
• Delegate work effectively within the team to maintain high client service standards.

Skills

Client administration

Time management

Communication skills

Teamwork

Prioritisation

Education

Professional qualification (STEP/CGI)

Tools

Microsoft Office

Document Management Systems

Viewpoint

Job description

Mourant in Jersey seeks an experienced administrator to manage a diverse portfolio of corporate and fiduciary clients, delivering high standards of client service. You will oversee the full client life cycle from onboarding to ongoing administration, ensuring tasks are completed accurately and on time.

The role offers mentoring and professional development within a friendly, professional team, with opportunities to expand knowledge of corporate, trust and fiduciary services and to progress as