Client Service Specialist - Group Risk

Alexander Lloyd; England; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading employee benefits broker is seeking a Client Service Specialist to join their team. This hybrid role allows flexibility in being based in London, Redhill, Bristol, or Manchester. Responsibilities include providing administrative support for group risk schemes and liaising with insurers. Ideal candidates should have proven experience in group risk administration and strong relationship-building skills. Get in touch for opportunities for growth within a supportive team.

Qualifications

• Proven experience in group risk administration.
• Strong ability to collaborate effectively with clients and insurers.

Responsibilities

• Provide full administrative support for group risk schemes.
• Liaise with insurers to obtain quotes and manage policy information.
• Serve as the primary contact for client queries.

Skills

Administrative support for group risk schemes

Liaising with insurers

Relationship-building skills

Organizational skills

Ability to work under pressure

Job description

Overview

Senior Pensions & Benefits Recruitment Consultant

Client Service Specialist – Group Risk

We are working with a leading employee benefits broker who is expanding their corporate group risk administration team. As part of this growth, they are seeking a Client Service Specialist to deliver high-quality support and service to both consultants and clients.

Key Responsibilities:

• Provide full administrative support for group risk schemes.
• Liaise with insurers to obtain quotes and manage policy information.
• Coordinate and process market reviews.
• Act as the primary point of contact for client queries, ensuring timely and accurate responses.
• Proven experience in group risk administration.
• Strong relationship-building skills, with the ability to collaborate effectively with clients, insurers, and internal teams.
• Highly organised, with the ability to work under pressure and meet deadlines.

Location & Flexibility:

This is a hybrid role with flexibility to be based in London, Redhill, Bristol, or Manchester.

If you’re interested in joining a supportive team with excellent opportunities for growth, please get in touch to discuss further.

Please quote 51895 when calling Collette Cardy at Alexander Lloyd or email them at [e-mail]. This is part of Alexander Lloyd’s specialist recruitment in Financial Services, including Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C, etc.

Due to high interest, we cannot respond to every application individually. If you do not hear back from a consultant, you have not been shortlisted for this role. Please continue to check our website for other roles of interest.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative and Consulting