Client Service Manager - Real Assets

Wealth Enhancement Group; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

An opportunity has arisen for a Client Service Manager - Real Assets at a leading global firm. The successful candidate will leverage their extensive real estate accounting background while ensuring client satisfaction through diligent management and oversight of fund performance. The role requires strong leadership, analytical capabilities, and a proactive approach to problem-solving, offering a chance to directly engage with senior management and to impact a rapidly growing business.

Benefits

Unique opportunity in global business

Exposure to senior management

Qualifications

• Minimum 8 years in real estate accounting.
• Requirements include advanced excel skills and knowledge of UK GAAP and IFRS.
• Strong experience in managing teams and client relationships.

Responsibilities

• Review NAV files for accuracy and compliance.
• Assist in the audit process and client communication.
• Train and support team members in development.

Skills

Client relationship management

Team management

Process improvements

Problem solving

Analytical skills

Excellent communication

Education

Post graduate in Business Management

CA/CMA/CFA/CPA/ACCA certification

Tools

MS Excel

MS Word

MS PowerPoint

Yardi

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Client Service Manager - Real Assets

The successful candidate will join the Client Service team based in UK and Jersey region in connection with the performance of duties related to the accounting and administration of Real Estate Funds. Candidate should have 8 plus years of relevant experience in Real Estate Fund Accounting. Candidate must be well versed in Yardi and should have relevant experience in Property Accounting, Client relationship management, Team management, Process improvements, reviewing Financials and other Client reporting.

Reporting

The position reports to Associate Director – Real Assets

Job specification

• Reviewing Net Asset Valuation (NAV) files for a variety of real estate funds, ensuring their accuracy and compliance with fund governing and regulatory procedures.
• Reviewing TB and GL data for accuracy and compliance.
• Reviewing property level income statement, rent roll, tenancy schedules, and ageing reports.
• Review data for supply to tax advisers for CIT, VAT & CIS returns.
• Assisting in the preparation and completion of the audit process for assigned relationships. Attending calls with audit team and client.
• Review and sign off Interim/Annual NAV packs/Financials for Real Estate Funds/Properties including the consolidated accounts/financials for SPVs and Properties.
• Maintain a pro-active customer focus at all times, monitor the timing and quality of client deliverables and interact with Management and Clients.
• Review real estate fund client’s partnership agreements, PPM’s and other materials and participate in the implementation of fund structures onto the accounting system.
• Monitor compliance of various agreements with clients, including the Service Level Agreement.
• Train and support team members in their development.
• Operate as a contact point for clients; able to respond to and resolve queries or escalate where necessary and act as a liaison with various internal /external parties – i.e. auditors, legal counsel.
• Assist in client audit procedures, process wire transfer payments on behalf of clients, prepare and analyse complex Excel spreadsheets and liaise with property management companies.

Skills Required

• Relevant Experience – Minimum 8 years of public/private real estate accounting work experience
• Post graduate in Business Management, CA/CMA/CFA/CPA/ACCA
• What you will get in return:
• A genuinely unique opportunity to be part of an expanding large global business
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly
• Experienced in reviewing and preparing general ledgers and financial statements
• Need to have knowledge of UK GAAP, Lux GAAP, IFRS and US GAAP
• Excellent communication skills and proficiency in English (both verbal and written).
• Self-motivated, bright and diligent individual who is driven to meet deadlines.
• Sound judgment, problem solving and analytical skills.
• Good experience in managing large teams and handling performance appraisal.
• Advanced in MS Excel, Proficient with MS Word, MS PowerPoint.

Additional information

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theap

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.