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Join a leading negotiation consultancy as a Client Relationship Manager where you will build strong client relationships, deliver exceptional experiences, and support business growth. This mid-senior level position requires fluency in Dutch and English, and a background in client or account management. Enjoy working in a dynamic, collaborative environment.
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Job Description
Join the world's leading Negotiation Consultancy: The Gap Partnership!
Who are we? We're a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our teams bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.
About the Client Relationship Manager role
Do you have a passion for building strong relationships, delivering flawless client experiences, and making a tangible impact? If so, we want to hear from you.
Our Client Relationship Managers are client-facing roles where your local expertise and interpersonal skills will play a key part in supporting and growing our Tier 1–3 client base.
Work with Client Leads to manage and grow our existing, internationally established clients, deepening relationships and maximising opportunities to deliver our negotiation solutions.
Align client plans with business strategies and actions, ensuring smooth coordination with Client Leads and Engagement Managers
Take ownership of client interactions including client meetings, proposal development, contract alignment (MSAs, NDAs, pricing), and proactive relationship building
Drive business growth through cross-selling and up-selling initiatives
Coordinate delivery logistics and resources, manage planning and evaluation, and ensure seamless communication across teams
Lead project and pipeline management for assigned clients, ensuring excellent service and satisfaction
About You
Languages required: English and Dutch fluency are a must, additionally German would be advantageous.
You’ll be in a client-facing role, such as account management, client management or sales-based, with a commercial drive to build and develop established accounts.
Strong relationship building skills will be key to your success, both internally and externally, with a natural curiosity to understand our clients, their challenges and how our solutions can help them.
Commercial drive with a creative spark to further develop client accounts
An excellent communicator
You’ll have excellent organisation and prioritisation skills, navigating across a large portfolio of clients
Comfortable working in a sales target driven environment, with the ability to thrive in a collaborative, fast-paced and client centric environment
We look forward to receiving your application! # bebrilliant
At The Gap Partnership, we are committed to fostering a workplace culture that values and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce enriches our organization, enhances creativity and innovation, and contributes to our overall success. We are dedicated to providing equal opportunities for all individuals regardless of their race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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