Client Relationship Executive - MSP

Morson Talent; Liverpool City Region; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading recruitment consultancy as a Client Relationship Executive, where you will manage contractor onboarding and support client interactions. This dynamic role emphasizes strong interpersonal skills and offers opportunities for professional development in a fast-paced environment.

Benefits

Investment in learning & development

Employee health and well-being programme

Free on-site parking

Qualifications

• Experience in HR or a client-focused role is required.
• Proficient with Microsoft Office.

Responsibilities

• Act as the first point of contact for contractor support and onboarding.
• Build relationships with hiring managers and contribute to continuous improvement.

Skills

Interpersonal skills

Communication abilities

Administrative skills

Tools

Microsoft Office

Job description

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Morson Talent provided pay range

This range is provided by Morson Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Morson Talent

With a unique 50-year heritage of innovative recruitment Morson are a diverse group with an outstanding reputation for delivering consultancy, design, technology, training and people solutions around the world. With revenues of over £1bn, and offices across the world, we place people into employment with some of the world's biggest brands.

Even as a business of true scale, we keep it personal and consistently go the extra mile. As a family, we celebrate the good times together and we look after each other. We are technical innovators with people at our heart. We are ambitious for you, and we care.

The Opportunity

We’re now looking for a Client Relationship Executive to join one of our high-profile, long-standing client partnerships. Based on-site in South Manchester (with occasional travel to other UK locations), this role is perfect for someone who thrives in a client-facing, fast-paced environment and is passionate about delivering an outstanding recruitment experience.

What you’ll be doing:

Candidate Experience

• Act as the first point of contact on-site for contractor support, queries, and onboarding.
• Deliver face-to-face support sessions, managing escalations and coordinating with internal delivery teams.
• Support onboarding/security documentation alongside our vetting team.
• Ensure compliance with client and statutory requirements for all contractors.
• Drive contractor engagement with regular check-ins and feedback sessions.

Client Engagement

• Build strong relationships with hiring managers and internal stakeholders.
• Support the recruitment and extension process across multiple sites.
• Provide insightful reports on headcount, pay, tenure, and more.
• Handle purchase orders, timesheets, and compliance documentation.
• Attend quarterly and annual business reviews, contributing to continuous improvement.

What we’re looking for:

• Previous experience in recruitment, HR, or a similar client-focused role.
• Strong admin skills and proficiency with Microsoft Office.
• Excellent interpersonal and communication abilities.
• A proactive, professional, and supportive approach to all stakeholders.
• A full UK driving license – travel to other client sites (e.g., Stansted, East Midlands) will be required.
• Eligibility to pass DBS and provide 3 years of referencing.

Working with Morson

Alongside working at one of the UK’s Best Big Companies to work for, you will also receive.

• Investment into your learning & development
• A colleague health and well-being programme
• Free on-site parking (client site and Morson HQ)

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Customer Service

• Industries

  Staffing and Recruiting

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