Client Relationship Executive

Adecco; Hyde; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading client-focused company is seeking a Client Relationship Executive in Hyde, UK. This role requires exceptional customer service skills and involves maintaining client satisfaction through effective communication and relationship management. The position promises professional growth and a competitive salary package.

Benefits

Ongoing professional development opportunities

Working with a respected company

Qualifications

• Previous experience in customer service or client relationship role required.
• Exceptional telephone manner and communication skills needed.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Building and maintaining relationships with clients.
• Handling incoming client inquiries promptly.
• Collaborating with sales teams for client service.

Skills

Communication skills

Problem-solving

Negotiation skills

Customer service

Tools

Sales order processing systems

Job description

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£28 - 29, plus bonus and superb benefits

Are you a confident and customer-focused individual? Do you excel at building and maintaining relationships with clients? Are you ready to take on an exciting role that allows you to showcase your exceptional customer service skills? If so, we have an opportunity that you won't want to miss!

Our client, a leading client-focused company, is seeking a Client Relationship Executive to join their dynamic team. As a Client Relationship Executive, you will play a crucial role in ensuring client satisfaction and maintaining strong client relationships. Your excellent telephone manner and ability to deliver exceptional customer service will be key to your success in this role.

Responsibilities:

• Building and maintaining strong relationships with clients, understanding their needs and ensuring their satisfaction
• Handling incoming client inquiries and providing timely and accurate responses
• Processing sales orders and ensuring they are delivered to clients in a timely manner
• Collaborating with other teams, such as the sales team, to provide seamless service to clients
• Proactively identifying opportunities to upsell or cross-sell to existing clients
• Monitoring client accounts and maintaining accurate client records

Requirements:

• Previous experience in a customer service or client relationship role
• Exceptional telephone manner and communication skills
• Strong problem-solving and negotiation skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficiency in sales order processing systems

Salary and Benefits:

• Competitive annual salary ranging from £28,000 to £29,000
• Permanent, full-time position
• An opportunity to work with a highly respected and successful company
• Ongoing professional development and growth opportunities

This is an exciting opportunity for an enthusiastic individual who is dedicated to providing exceptional customer service on behalf of our client. If you thrive in a fast-paced environment and enjoy building and maintaining client relationships, we want to hear from you. Don't miss out on this chance to join a dynamic team and make a significant impact.

To apply for the Client Relationship Executive position, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview.

Join our client's team and take your career to new heights! Apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.