Client Relationship Executive

S Knights Recruitment; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Extensive travel

Establish regional portfolio ownership

Competitive remuneration

Job summary

S Knights Recruitment is seeking a Client Relationship Executive to own a regional customer portfolio in the education and training sector. You will balance account management with proactive new business development and consultative sales, building lasting partnerships with Colleges, Adult Education providers, Training Providers and Employers.

You will drive revenue growth while maintaining strong relationships with key decision-makers, with extensive regional travel and a clear path to meet

Qualifications

• Proven sales or business development experience with demonstrable results.
• Strong relationship and account management skills.
• Excellent communication, negotiation and influencing abilities.
• Experience managing a sales pipeline and working towards commercial targets.
• Strong organisation and time-management skills.
• A proactive, adaptable and commercially minded approach.
• Experience within education or training would be advantageous.
• Confidence using CRM and other business systems.
• A full, clean driving licence and willingness to travel extensively.

Responsibilities

• Manage and grow an allocated regional customer portfolio.
• Protect existing revenue while identifying opportunities for account growth.
• Generate new business and develop a pipeline.
• Build trusted relationships with customers and senior decision-makers.
• Identify upselling, cross-selling and new customer opportunities.
• Develop and execute regional sales activity to achieve commercial targets.
• Maintain accurate pipeline and customer information within the CRM.
• Use market insight to identify new opportunities and inform sales strategy.
• Work collaboratively with Marketing, Customer Experience and Product Development teams.
• Represent the organisation at customer meetings, events and relevant industry forums.
• Maintain a strong understanding of the education and training market and the products being offered.
• Contribute to wider commercial strategy and continuous improvement.

Skills

Sales experience

Account management

Negotiation

CRM experience

Job description

Client Relationship Executive

Location: Regional Extensive travel required

Salary: £30,000 - £35,000 total remuneration package

Contract: Full-time Permanent

The Opportunity

Are you a commercially driven sales professional who enjoys building relationships, winning new business and growing existing accounts?

We re looking for a Client Relationship Executive to take ownership of a regional customer portfolio within the education and training sector.

This is a varied commercial role combining account management, business development and consultative sales, with the opportunity to influence customer growth while building long-term partnerships across Colleges, Adult Education providers, Training Providers and Employers.

You ll have clear commercial objectives, including 95% revenue retention and £75,000 in annual new business, giving you the opportunity to make a measurable impact from day one.

About the Organisation

You ll be joining an established organisation operating within the UK education and training sector, supporting customers with a range of products and services designed around their evolving needs.

The organisation values strong customer relationships, commercial performance and continuous improvement, creating an environment where ambitious sales professionals can develop and make a genuine contribution to growth.

The Role

As Client Relationship Executive, you ll manage an established portfolio while actively identifying opportunities to increase revenue and acquire new customers.

You ll build relationships with decision-makers, understand customer requirements, identify opportunities and work collaboratively with internal teams to deliver the right solutions.

The role offers a strong balance of relationship management and new business development, with significant regional autonomy and regular customer engagement.

Key Responsibilities

• Manage and grow an allocated regional customer portfolio.




• Protect existing revenue while identifying opportunities for account growth.




• Generate new business and develop a pipeline.




• Build trusted relationships with customers and senior decision-makers.




• Identify upselling, cross-selling and new customer opportunities.




• Develop and execute regional sales activity to achieve commercial targets.




• Maintain accurate pipeline and customer information within the CRM.




• Use market insight to identify new opportunities and inform sales strategy.




• Work collaboratively with Marketing, Customer Experience and Product Development teams.




• Represent the organisation at customer meetings, events and relevant industry forums.




• Maintain a strong understanding of the education and training market and the products being offered.




• Contribute to wider commercial strategy and continuous improvement.

The Ideal Candidate

We re looking for someone who combines commercial drive with a genuine customer-first approach.

You ll ideally bring:

• Proven sales or business development experience with demonstrable results.




• Strong relationship and account management skills.




• Excellent communication, negotiation and influencing abilities.




• Experience managing a sales pipeline and working towards commercial targets.




• Strong organisation and time-management skills.




• A proactive, adaptable and commercially minded approach.




• Experience within education or training would be advantageous.




• Confidence using CRM and other business systems.




• A full, clean driving licence and willingness to travel extensively.

Why Join?

• £35,000 total remuneration package.




• Ownership of an established regional customer portfolio.




• Clear commercial targets and genuine responsibility for growth.




• A varied role combining account management and new business development.




• Opportunity to build relationships across the education and training sector.




• Significant scope to influence regional sales performance and customer growth.