Client Relations Associate ( Italian Speaker ) - 12m FTC at Man Group

LGBT Great; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Man Group in London or Pfäffikon seeks an Associate-level Global Client Relations support to work with the Italian Sales Team. The role offers exposure to multiple alternative asset classes and a path to a permanent position contingent on performance.

This 12-month contract is ideal for a driven professional who thrives in a fast-paced, client-facing environment. You will be the day-to-day contact for clients, maintain CRM, support on onboarding, reporting and strategic initiatives, and

Qualifications

• Bachelor's degree in a relevant field required.
• 2+ years in client relations, client services or investor operations.
• Fluency in Italian and strong English communication.
• Knowledge of AIFMD, MiFID II and Italian regulatory requirements.
• Interest in CFA/CAIA qualifications.
• Familiarity with AI tools and a curiosity to leverage technology.
• Excellent organization and time management for a high‑pressure environment.
• Ability to build strong working relationships across teams and clients.
• Proficiency with Microsoft Office; Salesforce experience is a plus.

Responsibilities

• Serve as a dedicated point of contact for day-to-day client inquiries.
• Maintain CRM with client records, activity, pipeline and reporting to senior management, including annual business plans and monthly/quarterly review packs.
• Support the Italian team on projects impacting the client base and collaborate with internal stakeholders on efficiency initiatives.
• Manage client onboarding process and support complex investor transactions.
• Coordinate client portfolio reviews, due diligence meetings, roadshows, and client communications.
• Deliver customized, standardized and ad-hoc reporting to Italian clients.
• Oversee ongoing client subscription and redemption processes with timely communications.
• Assist with new commercial agreements and maintenance with Intermediary, Rebate, Platform, and Custody agreements.
• Coordinate client restriction list implementation with Compliance.

Skills

Italian fluency

Asset classes interest

Bachelor's degree

2+ years experience

AIFMD/MiFID II

CFA/CAIA

AI tools familiarity

Organizational skills

Relationship building

Microsoft Office

Salesforce

Education

Bachelor's degree

Tools

Salesforce

Excel

PowerPoint

Job description

About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $253.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here.

Job Profile Summary

A 12-month contract providing Associate-level support as part of the Global Client Relations team, working in close collaboration with the Italian Sales Team. The role can be based in either the London or Pfäffikon office. This role offers the opportunity to develop expertise across alternative asset classes within a globally recognised asset manager, with the potential for a permanent position upon successful completion of the contract.

Specific Responsibilities

• Serve as a dedicated point of contact for all day-to-day client inquiries
• Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs
• Support the Italian team as required on all projects impacting existing client base and work with various internal stakeholders on strategic initiatives to improve the overall efficiency of the team
• Manage client onboarding process by providing support and direction for complex investor transactions
• Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences and client update calls
• Deliver customized, standardized and ad-hoc reporting to our Italian client base
• Direct ongoing client subscription and redemption process ensuring flows are communicated in a timely and accurate manner
• Organize and implement new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform, Custody agreements, etc.)
• Coordinate client restriction list implementation, trade error notification and side letter attestation process in conjunction with Man Compliance team

Technical Competencies

• Fluency in Italian
• Interest across the spectrum of active alternative asset classes, including both systematic and discretionary public equity and fixed income (long-only and hedge funds), managed futures and private credit
• Bachelor's degree with 2+ years of experience in client relations, client services, investor relations, or investment operations at a financial services firm (e.g. wealth manager, asset manager, or hedge fund)
• Awareness of AIFMD, MiFID II, and local Italian regulatory requirements
• Studying for, or interest in studying towards CFA or CAIA qualifications
• Familiarity with AI tools and a curiosity to leverage emerging technologies to enhance client servicing, reporting and operational efficiency
• Excellent organization and time management skills to succeed in a high-pressure and fast-paced environment
• Ability to develop strong-working relationships with clients, prospects and with individuals at all levels of the Man organization
• Microsoft skills (PowerPoint, Word and Excel). Familiarity with Salesforce a plus

Inclusion, Work-Life Balance and Benefits at Man Group

You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity.

You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact .