Client Quotations Advisor, Residential Conveyancing

Howells Solicitors; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Client Quotations Advisor to join their residential conveyancing team. In this role, you will provide exceptional service to prospective clients by delivering accurate quotes and information. Your ability to engage with clients proactively through calls and emails will be crucial. The firm offers a supportive environment with opportunities for growth, competitive salary, and generous annual leave. If you're passionate about customer service and eager to make a difference, this role is perfect for you.

Benefits

Competitive Salary

Minimum 23 Days Annual Leave

Annual Leave Purchase Scheme

Gym Discounts

Growth & Development Opportunities

Milestone Recognition

Networking Events

Refer a Friend Scheme

Qualifications

• Experience in sales conversion and handling client objections.
• Strong communication and customer service skills are essential.

Responsibilities

• Taking inbound calls and providing accurate conveyancing quotes.
• Assisting clients with inquiries and maintaining professionalism.

Skills

Customer Service Skills

Sales Conversion

Objection Handling

Communication Skills

Proactive Client Engagement

Education

High School Diploma

Relevant Experience in Sales or Customer Service

Job description

Client Quotations Advisor, Residential Conveyancing

Join to apply for the Client Quotations Advisor, Residential Conveyancing role at Howells Solicitors

Client Quotations Advisor, Residential Conveyancing

3 weeks ago Be among the first 25 applicants

Join to apply for the Client Quotations Advisor, Residential Conveyancing role at Howells Solicitors

We are currently looking for a highly motivated and customer-oriented individual to join our team as a Client Quotations Advisor. The successful person will be responsible for providing a professional and timely service to our prospective clients within the residential conveyancing department.

Duties and Responsibilities

• Taking inbound calls from potential clients who are seeking conveyancing quotes.
• Assisting clients in making informed decisions by providing accurate conveyancing quotes and service information.
• Actioning and responding to client email enquiries.
• Make outbound calls to clients with outstanding quotes and follow up on potential warm leads.
• Conduct data entry tasks accurately and efficiently.
• Occasionally cover the office reception desk during lunch breaks or staff absences.
• Maintain a high level of professionalism and phone / email etiquette when interacting with clients.
  
  

Experience And Skills

• Experience with sales conversion and objection handling.
• Excellent people and customer service skills.
• An understanding of the conveyancing process is preferred but not essential.
• Able to build a good rapport and relationship with clients over the telephone.
• Being proactive in contacting clients via emails and telephone.
• Self-motivator.
  
  

What You’ll Receive

• Competitive Salary
• Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
• Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
• Gym Discounts: Access discounted memberships to help you stay active and healthy.
• Growth & Development: We’re invested in your career with opportunities for learning and advancement.
• Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
• Events: Take part in various networking, corporate, and charity events throughout the year.
• Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team.
  
  

Apply Now

If you have any questions about this opportunity, please email [e-mail]

Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on us obtaining a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Legal Services

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