Client Product Success Manager

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a rapidly expanding tech organization as a Client Software Success Manager. This role is perfect for those who thrive in dynamic environments and are passionate about client success. You will engage with clients through product demonstrations, collaborate with technical teams, and provide essential training and support. This position offers the chance to enhance client experiences while identifying opportunities for growth. If you're ready to make an impact in one of the UK's top AI companies, this opportunity is for you!

Qualifications

• Bachelor's or Master's degree with a 2.1 or better in various fields.
• Demonstrated experience in a corporate setting, preferably with software.

Responsibilities

• Provide clients with product demonstrations ensuring a customer-first mindset.
• Work closely with technical operations teams to improve products.

Skills

Problem Solving

Client-Focused Approach

Empathy

Education

Bachelor's or Master's degree

Job description

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Role Overview:

We are seeking an experienced Client Software Success Manager eager to join a rapidly expanding tech organization. Ideal candidates will be adept at navigating a fast-paced, ever-changing company environment and managing a busy team. This role requires experience with technology products in a software or technology company.

Key Responsibilities:

1. Client Engagement: Provide clients with product demonstrations, ensuring a customer-first mindset.
2. Team Collaboration: Work closely with technical operations teams and product teams to improve products and address issues.
3. Training and Support: Offer training sessions, assist with post-sales activities, and ensure client satisfaction.
4. Travel: Willingness to travel both nationally and internationally for client meetings and demonstrations.
5. Problem Solving: Utilize excellent problem-solving skills to enhance client experience.
6. Cross-Selling/Upselling: Identify opportunities for cross-selling and upselling.

Qualifications:

• Educational Background: Bachelor's or Master's degree with a 2.1 or better in fields such as physics, natural sciences, chemistry, history, astrophysics, philosophy, or related disciplines. There is flexibility in the subject area, so diverse academic backgrounds are welcomed.
• Experience: Demonstrated experience in a corporate setting, preferably with software or technology products.
• Skills: Strong problem-solving abilities, empathy, and a client-focused approach.

Personal Attributes:

• Client-Focused: Demonstrate a strong commitment to client success and satisfaction.
• Adaptable: Comfortable working in a dynamic environment where change is constant.
• Team Player: Ability to collaborate effectively with various teams within the organization.

Application Process:

Don't miss this exciting opportunity to join one of the UK's top AI companies. Send your CV via the link below. Rest assured, your application will be treated with the utmost confidentiality, and we will always discuss your CV with you before contacting any potential employer.

About Adecco:

Adecco operates as an Employment Agency and is an equal opportunities employer.

Keywords: ADECCO, LONDON, SOFTWARE, TECHNOLOGY

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