Client PM/PMO Coordinator

ADP, Inc.; Staines-upon-Thames; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holiday plus 5 flex days

Private medical insurance

Excellent pension scheme

Subsidised gyms

Employee discount portal

Life assurance cover

Annual kids pass membership

Study support

Employee Assistance Program

Company social events

Annual bonus scheme

Job summary

ADP, Inc. is seeking a Client PM/PMO Co-ordinator to drive governance, planning and delivery across client implementations. Hybrid role based in Staines or Cheadle, with three days in the office and two from home.

You will establish PM standards, provide portfolio reporting, and coordinate delivery plans to budgets and timelines, while coaching PMs and aligning projects with business needs.

Qualifications

• Knowledge of HCM implementations and delivering projects (IT/business change).
• Demonstrated experience in governance, reporting, and delivery oversight.
• Strong stakeholder engagement at senior levels and risk management.
• Familiarity with Agile, Waterfall, or hybrid delivery approaches; PRINCE2/PMP welcome.

Responsibilities

• Establish and maintain project management standards and frameworks.
• Provide portfolio, programme, and project reporting (RAID, financials, KPIs).
• Coordinate planning for client implementations and define delivery plans.
• Support solutions and allocations teams with PMO activities and governance.
• Coach Project Managers and lead cross-functional teams; manage stakeholder expectations.
• Maintain training materials and tooling across Project Place and PlanView.
• Track benefits realisation, risks, dependencies, and delivery progress.
• Ensure compliance with processes, controls, and continuous improvement.

Skills

HCM implementations

Stakeholder management

Risk & financial management

Delivery methodologies (Agile/Waterfal

PMO/portfolio experience

Analytical reporting & governance

Data migration/UAT

ADP service model understanding

Training/mentoring project teams

Tools

Power BI

Excel

PPM tools

Jira

MS Project

Project Place

Planview

Job description

We are recruiting for a Client PM/PMO Co-ordinator.

Location: Our Staines or Cheadle office

Hybrid working: 3 days in office and 2 days from home

Closing date: 8th September

The Client PM/PMO Co-ordinator is hybrid role responsible for governance, standards, planning, executing, portfolio alignment, closing projects, ensuring delivery on time, within budget, and to agreed quality standards.

Work in this role will be decided by the leadership team based on business needs. This may mean the role is fully dedicated to PMO work based on business needs.

Key Responsibilities:

• Establish and maintain project management standards and frameworks
• Provide portfolio, programme, and project reporting (RAID, financials, KPIs)
• Facilitate and coordinate the planning for delivery of client implementations
• Develop and define project plans, scope, objectives, milestones, and delivery plans to budget and timeframe
• Support solutions and allocations teams including effort modelling enquiries regarding the Project Management area
• Support project initiation, prioritisation, and governance forums
• Ensure compliance with processes, controls, and best practices
• Track benefits realisation and delivery assurance
• Coach and support Project Managers
• Maintenance of plans, documentation, tools and internal process improvements relating to Project Place and PlanView that the Implementation department and Sales department use to support BAU business
• Maintains Project Place training collateral and rolls out training and processes to the department
• Lead calls and meetings with associates and clients at all levels
• Lead cross-functional teams and manage stakeholder expectations
• Identify, assess, and mitigate project risks and issues
• Track progress, manage dependencies, and report status
• Ensure governance, documentation, and change control are followed
• Drive continuous improvement and lessons learned

Skills & Experience:

• Knowledge of HCM (Payroll, HR, Time) implementations
  Proven experience delivering projects (IT / business change / transformation)
• Strong stakeholder and communication skills at senior level
• Risk, dependency, and financial management experience
• Familiarity with Agile, Waterfall, or hybrid delivery methods
• Certification preferred (PRINCE2, PMP, Agile PM)
• Experience working in a PMO or portfolio management role
• Strong analytical, reporting, and governance capability
• Experience of Data Migration, User Acceptance Testing and Parallel Run processes (desirable).
• A general understanding of the ADP Service model is preferred.
• Excellent attention to detail and process discipline
• Tools: Power BI, Excel, PPM tools, Jira, MS Project, Project Place, Planview

Benefits:

• 25 days holiday (you can also buy and sell up to 5 days each year)
• Flexible benefits - private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
• Study support
• Employee Assistance Program
• Company social events
• Annual bonus scheme

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.