Client Partner – Strategic Accounts

NSC Global; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

NSC Global seeks a Client Partner for strategic accounts in London. This senior role involves managing relationships and crafting growth strategies for enterprise clients. The successful candidate will drive account growth and ensure client satisfaction while collaborating with internal teams to deliver exceptional service.

Qualifications

• Proven experience managing large enterprise accounts in IT services.
• Strong understanding of direct and indirect sales channels.
• Exceptional stakeholder management skills.

Responsibilities

• Own and manage the full client relationship for strategic accounts.
• Develop and execute comprehensive account plans.
• Lead customer engagement strategies and contract negotiations.

Skills

Stakeholder Management

Commercial Acumen

Strategic Thinking

Sales Strategy

Communication

Job description

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About Us

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

About Us

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

We are seeking a Client Partner (CP) to lead and manage end-to-end relationships across our most strategic enterprise accounts. Including global brands, with a focus on both direct and indirect channel engagements.

As a Client Partner, you will act as the primary senior contact for your assigned accounts, with full accountability for the relationship, growth strategy, and client satisfaction. You’ll work cross-functionally across sales, delivery, and solution teams to ensure we are delivering exceptional value to our clients while driving long-term revenue growth.

This is a senior-level opportunity requiring commercial acumen, strategic thinking, and strong stakeholder management.

• Own and manage the full client relationship for assigned strategic accounts.
• Act as the senior escalation point and trusted advisor to client stakeholders, including C-level decision-makers.
• Develop and execute comprehensive account plans to drive growth and maximize client value.
• Lead customer engagement strategies, including proposal development, contract negotiations, and renewals.
• Identify and pursue opportunities to expand services across existing accounts, including cross-sell and up-sell initiatives.
• Coordinate across internal teams (sales, delivery, pre-sales, and marketing) to ensure smooth execution and delivery.
• Report on account performance, forecasting, pipeline, and growth initiatives to the Sales Director.
• Represent the voice of the customer internally to influence service development and innovation.
• Drive executive business reviews (QBRs) and ensure customer success metrics are achieved.
• Contribute to overall sales strategy and best practices for managing large, complex accounts.
• Proven experience managing large enterprise accounts in IT services, consulting, or technology sectors.
• Strong understanding of direct and indirect sales channels and how to maximize performance across both.
• Demonstrated success in driving account growth, customer satisfaction, and long-term retention.
• Commercially minded with the ability to negotiate, influence, and deliver strategic value.
• Exceptional stakeholder management skills and ability to operate at senior/executive levels.
• Strong presentation and communication abilities; able to synthesize complex topics for a broad audience.
  
  
  

Desirable Attributes

• Strategic thinker with a hands-on, delivery-focused approach.
• Ability to build credibility quickly with both internal teams and external clients.
• Comfortable navigating matrixed environments and collaborating across functions.
• Motivated by growth, with a focus on outcomes and client success.
• Familiarity with global enterprise accounts, especially in sectors such as automotive, professional services, and industrial technology.
  
  
  

Why Join Us?

This is an opportunity to join a growing, fast-paced company during an exciting phase of expansion. You will have the autonomy to shape your accounts, influence strategic decisions, and be part of a high-impact team delivering cutting-edge IT service solutions to global clients.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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