Client Partner

Clutch Canada; Greater London; On-site; GBP 90,000 - 170,000; Full time

Job summary

Smartly is seeking a Client Partner to act as the commercial lead for a portfolio of strategic key accounts in the Greater London area. You will drive revenue growth and expansion, delivering measurable impact through AI-powered ad tech solutions while building trust-based relationships with large advertisers.

You will own and execute the end-to-end commercial strategy, forecast with precision, and collaborate with cross-functional teams to align solutions with client objectives and product

Qualifications

• 5+ years in SaaS/ad tech managing strategic key accounts.
• Track record of meeting or beating revenue targets.
• Strong leadership and cross-functional collaboration.
• Curiosity to apply technology/AI to client challenges.
• Excellent communication with senior executives.

Responsibilities

• Own and drive revenue growth across strategic accounts.
• Lead end-to-end commercial strategy and forecast accuracy.
• Build advocacy with senior decision-makers and cross-functional teams.
• Align internal stakeholders around client initiatives.
• Inform product roadmaps with client and market insights.
• Collaborate with Customer Success to ensure value delivery.

Skills

Strategic account management

SaaS sales

C-level engagement

Revenue growth

Job description

We are looking for a highly motivated Client Partner to function as the commercial lead for a portfolio of strategic key accounts. In this role, you are directly responsible for driving revenue growth and achieving expansion targets within your book of business.

As a pioneer of the AI-powered ad tech industry, you will offer innovative solutions and build trust-based relationships with large advertisers by delivering strategic and measurable impact. As brands transition to automated, AI-driven workflows, you will ensure our clients maximize our platform's capabilities to achieve peak operational efficiency without sacrificing the creative excellence and authentic brand connections that resonate with consumers.

We operate with a "customer first" philosophy, rooted in the belief that our success is a direct result of the growth we drive for our clients. As a trusted advisor, you will navigate complex business challenges to build positive outcomes that benefit both Smartly and our partners.

As a Client Partner at Smartly, you will…

• Own and achieve a revenue growth goal, focusing on strategic expansion through the increased adoption of platform capabilities, products, and services that align with your customers' broader business objectives.
• Lead the end-to-end commercial strategy for your accounts, ensuring robust opportunity identification and the operational discipline required for precise revenue forecasting.
• Cultivate multi-threaded relationships with senior executives and key decision-makers, navigating complex organizational structures to build broad-based advocacy for Smartly.
• Orchestrate cross-functional efforts to align internal stakeholders around key customer initiatives and ensure the delivery of unified solutions.
• Establish a continuous feedback loop by synthesizing customer needs and market trends to influence internal product roadmaps and business strategy.
• Partner with customers to remove operational friction through the implementation of unified workflows.
• Partner closely with Customer Success Managers to co-author strategic account plans and ensure the seamless delivery of best-in-class service across all customer initiatives.
• Lead high-level collaboration across the full spectrum of account stakeholders including clients, agencies, platforms, and data partners.
• Operate with a growth mindset by proactively identifying new value-creation opportunities to accelerate commercial success.

We're definitely looking for you if you…

• 5+ years of experience in the SaaS, ad platform, or ad tech space with demonstrated success managing strategic key accounts.
• A proven record of meeting and exceeding revenue targets.
• A natural leadership ability and a passion for rallying cross-functional teams around a shared vision.
• A curiosity and drive to partner with customers to solve their most complex business challenges through the strategic application of technology and AI.
• Excellent communication skills and the ability to engage confidently with C-level decision-makers.
• A high degree of product curiosity and the agility to master an expansive, ever-evolving suite of capabilities.
• The ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.).

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

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