Client Partner

Sopra Steria Ltd; England; On-site; GBP 70,000 - 100,000; Full time

Job summary

Sopra Steria's Aerospace, Defence, and Security division seeks a Client Partner to lead critical programmes in the Defence sector. This role focuses on building client relationships and driving project success while managing an IT delivery team. Candidates should have P&L management experience and a strong understanding of the Defence industry.

Benefits

Bonus

Car allowance (£6,600)

25 days annual leave, with an option to buy additional days

Private medical insurance

Life assurance

Pension scheme

Generous flexible benefits fund

Qualifications

• Active DV clearance required.
• Experience in P&L management and delivery of digital transformation projects.
• Deep understanding of the Defence sector.

Responsibilities

• Oversee and manage P&L to meet profitability targets.
• Lead and motivate a delivery team.
• Build and maintain strong customer relationships.

Skills

Leadership

P&L Management

Relationship Building

Strategic Thinking

Commercial Acumen

Job description

Sopra Steria's Aerospace, Defence, and Security division provides digital transformation, IT modernisation, and cybersecurity solutions to support critical operations in highly regulated industries. We collaborate with governments, defence agencies, and aerospace organisations to enhance efficiency, security, and innovation.

We are seeking a Client Partner to lead the delivery of a strategically significant programme within the Defence sector - a critical initiative that plays a direct role in safeguarding the UK.

This role centres on strengthening long-term client relationships, ensuring excellence in delivery, and driving the growth of a key account. You will be responsible for maintaining customer confidence, identifying new business opportunities, and ensuring the ongoing success and expansion of our presence within the Defence space.

This role requires the individual to hold active DV (Developed Vetting) clearance, to manage a delivery team in Hertfordshire and be willing to travel to various locations along the M4 and in Southwest England.

What you will be doing:

• Oversee and manage the P&L, ensuring profitability and performance targets are met.
• Lead and motivate an IT delivery team, driving morale and ensuring high performance.
• Maintain and build on a strong customer relationship, ensuring their needs are understood and met.
• Demonstrate strategic guidance and leadership to the customer and across the delivery function, working closely with senior stakeholders within the Defence space.
• Contribute to the long-term vision of the business, ensuring future opportunities and challenges are anticipated and managed.
• Ensuring continuous improvement in delivery, resolving complex issues efficiently.

What you will bring:

• Previous P&L experience.
• Track record in building, developing, and nurturing trusted relationships customer & delivery teams.
• Deep understanding of the Defence sector, including its challenges, operational processes, and strategic requirements
• Experience in the delivery of digital transformation projects, demonstrating the ability to translate customer needs into tangible outcomes.
• Commercially astute with the ability to manage budgets, drive profitability, and identify growth opportunities.
• A strategic mindset with the ability to balance customer success with organisational goals, ensuring long term account growth and retention.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time
Location: Hertfordshire
Security Clearance Level: Active DV is required
Internal Recruiter: Josh
Salary:Competitive, based on experience
Benefits: Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund

We believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.