Client Operations Specialist - 9-Month FTC

Allscreens Nationwide Ltd; Leeds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Contributory Pension Scheme (Hippo 6%&

Perkbox access for discounts

Critical illness cover

Life assurance and death in service

Cycle-to-work scheme

Salary sacrifice electric vehicles

Season ticket loans

Financial and general wellbeing

Flexible benefits scheme

Job summary

Hippo is seeking a proactive Client Operations Executive for a 9-month fixed-term contract in Leeds. You will support Account Managers and Client Partners with data quality, onboarding, and reporting, enabling the client-facing team to focus on client relationships.

The role involves maintaining CRM/Kimble/Kantata records, assisting with SOW pricing, and ensuring IR35 compliance while coordinating with Resourcing and Delivery teams. Travel to Hippo offices is required as needed.

Qualifications

• We’re looking for a proactive professional who can work independently and take genuine ownership of their workload.
• Experience with CRM/PSA tools and data governance is essential.
• Previous administrative/coordination roles in a client-facing environment are desirable.

Responsibilities

• Support Account Managers and Senior Account Managers by keeping CRM/Kimble/Kantata data complete and accurate.
• Provide ad-hoc pricing support for SOWs and contracts.
• Manage IR35 checks and assist with onboarding and compliance administration.
• Coordinate onboarding activities across Resourcing, Delivery and client-facing teams.
• Produce ad-hoc analyses and monthly reports using Power BI for client discussions.

Skills

CRM proficiency

Data accuracy

Attention to detail

Independent working

Problem solving

Communication

Organisational skills

Power BI experience

HubSpot experience

Kimble/Kantata experience

Tools

HubSpot

Kimble/Kantata

Flowcase

Power BI

Job description

Hippo is seeking a proactive Client Operations Executive for a 9-month fixed-term contract in Leeds. You will support Account Managers and Client Partners with data quality, onboarding, and reporting, enabling the client-facing team to focus on client relationships.

The role involves maintaining CRM/Kimble/Kantata records, assisting with SOW pricing, and ensuring IR35 compliance while coordinating with Resourcing and Delivery teams. Travel to Hippo offices is required as needed.