Client Operations Specialist

Brand Partnership Group; Greater London; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Reward Scheme Bonus up to 15%

Company Sick Pay

Life Assurance 4x salary

Discounts & perks across partners

Development Opportunities

Job summary

Blue Square in London is seeking a highly organised Client Operations Specialist to support the seamless delivery of client-related operational services, from arranging travel and accommodation to coordinating events and managing the full lifecycle of assets.

You will be the go-to person for ensuring everything runs smoothly behind the scenes, with a strong eye for detail, clear communication, and a commitment to getting things right first time.

Responsibilities

• Acting as the key point of contact for client and team queries.
• Supporting new starter inductions.
• Implementing booking changes and logistics for events and campaigns.
• Raising and managing purchase orders.
• Collaborating closely with internal teams and suppliers.

Job description

ARE YOU THE ONE?We are looking for a highly organised and proactive Client Operations Specialist. You will support the seamless delivery of all client-related operational services from managing travel and accommodation to coordinating events and overseeing the full lifecycle of assets. You'll be the go-to person for ensuring everything runs smoothly behind the scenes. If you're someone who thrives on detail, communicates like a pro, and loves to get things done right the first time - we want to hear from you!

WHAT YOU’LL BE UP TO

• Acting as the key point of contact for client and team queries.
• Supporting new starter inductions.
• Implementing booking changes and logistics for events and campaigns.
• Raising and managing purchase orders.
• Collaborating closely with internal teams and suppliers.

ARE YOU OUR PERFECT PARTNER?

• You're able to demonstrate excellent organisational skills.
• You're detailed orientated with the ability to get things right first time.
• You're able to follow clearly defined processes.
• Your process driven with continuous improvement mindset.
• You've able to demonstrate excellent customer service skills.
• You're confident talking on the phone and can communicate effectively.

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £27,000 Per Annum + Reward Scheme Bonus Up to 15%
• Company Sick Pay + Life Assurance: 4 times your annual salary
• Access to a range of discounts and perks across our key partners & beyond
• Development Opportunities

WHO ARE WE?

Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands tomaintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY.

Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process.

Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.