Client Operations Leader: Elevate CX & Growth

NCR Corporation; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

NCR Corporation is hiring a Client Operations Lead based in Nottingham, UK. The role emphasizes building strong customer partnerships and ensuring service delivery excellence.

Responsibilities include leading operational teams, collaborating to enhance customer experiences, and driving business transformation initiatives. Candidates should have over 5 years in senior leadership and a focus on customer satisfaction to succeed in this dynamic environment.

Qualifications

• 5+ years of senior leadership experience in operations management.
• Proven success in managing multi-location operations.
• Strong organizational and analytical capabilities.

Responsibilities

• Lead and develop Client Operations teams.
• Build a customer-focused culture delivering business objectives.
• Collaborate with internal teams to drive improvements.

Skills

Customer focus

Data analysis

Leadership

Project management

Communication

Tools

ITIL certification

Agile certification

Job description

NCR Corporation is hiring a Client Operations Lead based in Nottingham, UK. The role emphasizes building strong customer partnerships and ensuring service delivery excellence.

Responsibilities include leading operational teams, collaborating to enhance customer experiences, and driving business transformation initiatives. Candidates should have over 5 years in senior leadership and a focus on customer satisfaction to succeed in this dynamic environment.