Client Manager / Practice Manager

BV Recruitment Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic accountancy firm in London is seeking an experienced Client Manager to join their team. This role involves client portfolio management, communication with clients, and ensuring the delivery of high-quality advisory services. Ideal candidates will possess strong practice experience and familiarity with accounting software like Xero, along with excellent interpersonal skills. The firm prioritizes a supportive environment and offers opportunities for growth within a fast-paced, entrepreneurial setting.

Qualifications

• At least 5 years experience in a general practice role.
• Experience with Limited Companies and SME environments.
• Strong communication skills, both in-person and over the phone.

Responsibilities

• Manage a portfolio of clients and client relationships.
• Assist with statutory accounts, corporation and personal tax returns.
• Liaise with clients regularly and undertake advisory projects.

Skills

Communication

Client Relationship Management

Team Player

Education

ACA qualification or equivalent experience

Tools

Xero

Quickbooks Online

Job description

Are you an experienced Client Manager, Practice Manager or Accounts & Tax Manager, looking for a role where you can help run a small but very well established, growing and profitable accountancy firm? Are you looking to work in a newly created role (due to growth) which is vitally important for the continued growth of this well known practice which specialises in SME / OMB clients? Are you keen to work in a hands on role, with a high element of client contact where you will spend the majority of your time dealing with client queries and managing clients? Reporting directly to the Managing Director of the business, your role will be varied and include managing a portfolio of clients, assisting with building and developing the client portfolio, managing workflow, reviewing work (mainly statutory accounts, corporation tax returns, personal tax returns and some Vat work) and a large element of liaising with clients and managing all client relationships. You will be based between 2 offices, both based in easily accessible locations in Zone 1 and 3 South West London. This role is a great opportunity for someone from a smaller practice background looking to get the opportunities and support of a large network of accountancy firms but still work in a small firm environment. The firm works with a wide array of Limited Companies and Sole Traders from various different sectors, with turnovers to £8m although most clients are between £50k and £3m turnover. The firm is very entrepreneurial and forward thinking and uses online software such as Xero and Quickbooks Online. There will also be the opportunity to carry out many ad hoc and advisory based projects for clients. The firms main office where you will be based is in a very easily accessible location in Zone 1 Central London.

To be considered for this new role (June 2025) you must be an experienced Client Manager, Practice Manager or small firm Accounts & Tax Manager with experience of working in a hands on SME environment and have experience of all areas of general practice (statutory accounts, corporation and personal tax returns, VAT returns and reviewing work). You must have good communication skills and have experience liaising with clients regularly, particularly in person and over the phone. You can be either ACA qualified or qualified by experience. You must have at least 5 years experience working in a general practice role in a small to medium sized practice, with strong experience working with Limited Companies. You must have experience of a wide range of software packages, including Xero. A strong interest in working in a small team, with London based SME and OMB clients is also essential. You must be well presented, be a team player, and have strong communication skills and be able to build relationships with your clients.

This growing accountancy firm which is part of a National network of firms has a great reputation for being a friendly and supportive place to work and providing their staff with challenging and varied roles. You will work in a friendly and growing team, and you can expect to work on an interesting array of high growth, entrepreneurial SME / OMB London based clients from a wide range of sectors. The firm is growing at a rapid rate due to many new business wins from larger accountancy firms. Overall this is a unique opportunity for an experienced Client Manager to join an entrepreneurial and forward thinking practice that specialises in interesting SME /OMB clients.