Client Manager - Hybrid, Growth & Client Leadership in Accounting

TC Group; Letchworth; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Group life assurance

Private medical cover

Birthday day off

Christmas shutdown

Employee Assistance Programme

Discount platform

Job summary

TC Group, a top 20 UK accountancy firm, is seeking an experienced Client Manager for our Letchworth team. You will own a diverse portfolio of owner-managed clients, delivering accounts, tax compliance and outsourced finance services with a focus on high service standards.

You’ll lead client meetings, mentor junior staff and collaborate across tax, payroll and audit to ensure a seamless client experience. Hybrid working and development opportunities are offered.

Qualifications

• ACA or ACCA qualification, or substantial equivalent experience within an accountancy practice environment.
• Strong technical knowledge of accounts preparation and business and personal taxation.
• Experience managing a client portfolio and delivering excellent client service.
• Previous experience reviewing the work of others and supporting team development.
• The ability to manage multiple priorities, deadlines and budgets effectively.
• Excellent communication and relationship-building skills.
• A proactive, commercially aware and solutions-focused approach.
• A genuine passion for supporting clients and developing people.
• Experience working with owner-managed businesses and familiarity with software such as CCH, Xero, Sage or QuickBooks would be advantageous.

Responsibilities

• Managing a portfolio of owner-managed business clients and acting as their primary day-to-day contact.
• Reviewing statutory accounts, management accounts and financial reports.
• Overseeing corporation tax and personal tax compliance work.
• Leading client meetings and providing practical commercial advice.
• Building strong, trusted relationships through proactive client service.
• Supervising, mentoring and developing accountants and bookkeepers.
• Allocating work across the team and monitoring workflow and deadlines.
• Resolving technical queries and escalating complex issues when required.
• Managing WIP, billing and debt collection across your portfolio.
• Supporting process improvements and helping drive departmental performance and efficiency.
• Collaborating with colleagues across tax, payroll, audit and specialist service lines to deliver a seamless client experience.

Skills

Client relationship management

Time management

Team development

Commercial awareness

Education

ACA/ACCA qualification

Equivalent accounting experience

Tools

CCH

Xero

Sage

QuickBooks

Job description

TC Group, a top 20 UK accountancy firm, is seeking an experienced Client Manager for our Letchworth team. You will own a diverse portfolio of owner-managed clients, delivering accounts, tax compliance and outsourced finance services with a focus on high service standards.

You’ll lead client meetings, mentor junior staff and collaborate across tax, payroll and audit to ensure a seamless client experience. Hybrid working and development opportunities are offered.