Client Manager Letchworth Accounts

TC Group; Letchworth; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Group life assurance

Private medical cover

Birthday day off

Christmas shutdown

Employee Assistance Programme

Discount platform

Job summary

TC Group, a top 20 UK accountancy firm, is seeking an experienced Client Manager for our Letchworth team. You will own a diverse portfolio of owner-managed clients, delivering accounts, tax compliance and outsourced finance services with a focus on high service standards.

You’ll lead client meetings, mentor junior staff and collaborate across tax, payroll and audit to ensure a seamless client experience. Hybrid working and development opportunities are offered.

Qualifications

• ACA or ACCA qualification, or substantial equivalent experience within an accountancy practice environment.
• Strong technical knowledge of accounts preparation and business and personal taxation.
• Experience managing a client portfolio and delivering excellent client service.
• Previous experience reviewing the work of others and supporting team development.
• The ability to manage multiple priorities, deadlines and budgets effectively.
• Excellent communication and relationship-building skills.
• A proactive, commercially aware and solutions-focused approach.
• A genuine passion for supporting clients and developing people.
• Experience working with owner-managed businesses and familiarity with software such as CCH, Xero, Sage or QuickBooks would be advantageous.

Responsibilities

• Managing a portfolio of owner-managed business clients and acting as their primary day-to-day contact.
• Reviewing statutory accounts, management accounts and financial reports.
• Overseeing corporation tax and personal tax compliance work.
• Leading client meetings and providing practical commercial advice.
• Building strong, trusted relationships through proactive client service.
• Supervising, mentoring and developing accountants and bookkeepers.
• Allocating work across the team and monitoring workflow and deadlines.
• Resolving technical queries and escalating complex issues when required.
• Managing WIP, billing and debt collection across your portfolio.
• Supporting process improvements and helping drive departmental performance and efficiency.
• Collaborating with colleagues across tax, payroll, audit and specialist service lines to deliver a seamless client experience.

Skills

Client relationship management

Time management

Team development

Commercial awareness

Education

ACA/ACCA qualification

Equivalent accounting experience

Tools

CCH

Xero

Sage

QuickBooks

Job description

Hours: 37.5 hours per week, Monday to Friday

Working Pattern: Hybrid and flexible working available

Holiday: 25 days annual leave (excluding bank holidays), increasing with length of service

Join a Top 20 Accountancy Firm That's Growing Fast

At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals.

As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed.

We're looking for an experienced Client Managerto join our Letchworth team. This is an excellent opportunity for someone who enjoys building strong client relationships, developing teams and delivering high-quality accounting and tax services to owner-managed businesses.

The Opportunity

As an Client Manager, you'll take ownership of a diverse portfolio of owner-managed business clients, overseeing the delivery of accounts, tax compliance and outsourced finance services.

Working closely with clients and colleagues, you'll play a key role in ensuring exceptional service standards while supporting and developing junior team members. This is a varied and rewarding role offering the opportunity to make a real impact on both client success and the wider growth of the department.

What You'll Be Doing

As our Client Manager, you'll be responsible for:

• Managing a portfolio of owner-managed business clients and acting as their primary day-to-day contact
• Reviewing statutory accounts, management accounts and financial reports
• Overseeing corporation tax and personal tax compliance work
• Leading client meetings and providing practical commercial advice
• Building strong, trusted relationships through proactive client service
• Supervising, mentoring and developing accountants and bookkeepers
• Allocating work across the team and monitoring workflow and deadlines
• Resolving technical queries and escalating complex issues when required
• Managing WIP, billing and debt collection across your portfolio
• Supporting process improvements and helping drive departmental performance and efficiency
• Collaborating with colleagues across tax, payroll, audit and specialist service lines to deliver a seamless client experience

What We're Looking For

We're keen to hear from candidates who can demonstrate:

• ACA or ACCA qualification, or substantial equivalent experience within an accountancy practice environment
• Strong technical knowledge of accounts preparation and business and personal taxation
• Experience managing a client portfolio and delivering excellent client service
• Previous experience reviewing the work of others and supporting team development
• The ability to manage multiple priorities, deadlines and budgets effectively
• Excellent communication and relationship-building skills
• A proactive, commercially aware and solutions-focused approach
• A genuine passion for supporting clients and developing people
• Experience working with owner-managed businesses and familiarity with software such as CCH, Xero, Sage or QuickBooks would be advantageous

Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results.

Why Join TC Group?

We understand that choosing your next career move is about more than just a job title.

At TC Group you'll find:

• A supportive and collaborative culture
• Opportunities for career progression within a fast-growing business
• Ongoing learning, professional development and qualification support
• Flexible and hybrid working options
• A business that values innovation, individuality and fresh ideas
• The chance to work with ambitious clients and talented colleagues across the UK

Depending on your location and role, benefits may include:

• Group life assurance (4x salary)
• Private medical cover
• Birthday day off and Christmas shutdown
• Employee Assistance Programme
• Employee benefits platform with discounts, cashback, GP and prescription services
• Employee referral bonus
• Social events and team activities
• Family friendly policies
• Parking permit (Manager level only)
• Ongoing training and development opportunities

About TC Group

TC Group is a dynamic and rapidly growing professional services business. Our success is built on the expertise, passion and dedication of our people.

We believe that great businesses are built by great teams. That's why we invest in our colleagues, encourage innovation and create an environment where people can thrive both professionally and personally.

We're committed to creating an inclusive workplace where everyone feels respected, valued and able to bring their authentic selves to work. We welcome applications from candidates from all backgrounds and experiences. Candidates must be based in the UK and we’re unable to provide visa sponsorship if required.

Hours

37.5 hours per week, Monday to Friday - hybrid and flexible working available

Standard benefits across all offices. Please refer to the advert for the full benefits available.

• Holiday entitlement
• Pension scheme
• Group life assurance
• Access to our corporate reward scheme
• Employee Assistance Programme
• Opportunity to develop your skills and progress within the firm
• Regular training and development