Client Manager - Christchurch

Trade Me Limited; Canterbury; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join Trade Me as a Client Manager and connect with Kiwi to help them achieve their goals. In this role, you will manage a portfolio of dealers, fostering relationships that provide mutual value. You'll leverage your account management expertise and passion for digital advertising to drive client success in the automotive industry. Embrace flexible working conditions and a supportive environment that promotes personal and professional growth.

Benefits

Flexible working conditions

Wellness leave and sick leave

Social events and celebrations

Learning and development opportunities

Qualifications

• Two or more years' experience in a similar Account Management role.
• Skilled at building relationships with a consultative approach.
• A great communicator able to explain ideas simply and clearly.

Responsibilities

• Manage and grow effective relationships with clients in your portfolio.
• Develop expert market knowledge to act as a trusted advisor.
• Plan and present product solutions tailored to client needs.

Skills

Account Management

Digital Advertising

Relationship Building

Data Understanding

Communication

Job description

At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first.We're pretty proud to say Trade Me Motors is Aotearoa's most frequented platform for buying and selling vehicles. We're currently looking for a Christchurch based Client Manager to manage and grow a portfolio of dealers.

You'll establish and grow great relationships and high value business partnerships with your Clients through education and tailored solutions that create both client and business value. You'll be someone who can act as a knowledgeable and passionate ambassador for Trade Me Motors with customer aroha at the core of everything you do.

This role will look after a portfolio of predominantly Christchurch based clients, with some regular travel required throughout the lower South Island.

Here is what you can expect from this role:

• Travel within your specific territory, managing and growing effective relationships with the clients in your portfolio
• Develop and maintain expert market and industry knowledge to be viewed as a trusted advisor by your clients
• Develop and maintain expert understanding of your clients commercial and business goals to position Trade Me as the chosen partner to achieve these
• Plan and present product solutions that deliver on the specific needs of your clients, utilising qualitative data held about their business performance
• Identify, develop and implement new business opportunities using our extensive data set; share relevant insights based on Trade Me data
• Manage and maintain an in-person call cycle with a common sense approach
• Effectively use the CRM to track all sales, opportunities and client contact
• Have an eye for continuous improvement and share this with our wider teams to make these happen, to benefit Trade Me and our customers

What you will bring to our team:

• Two or more years' experience in a similar Account Management role
• A passion for digital advertising and/or automotive industry experience would be valuable, although not a necessity
• Energetic, driven and enthusiastic for excellent results. You can work independently and know how and when to close a sale
• Skilled at building relationships with a consultative approach
• A great communicator - able to explain ideas simply & clearly, listen carefully to others, and confident to share ideas with others
• Have an understanding of data and how to use it to present to your clients. You can explain in basic terms that drives understanding

You'll have the best time working at Trade Me, and this is why:

#Flexibility: Flexible working is the new normal. We have a guideline for our people to be in the office 60% of the time, with the remaining time being flexible. We support you with a home office setup and a utilities allowance to ensure you can work comfortably.

#Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.

#Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

#Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

#Learning: Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

Please click Apply Now to apply for this role or to register your interest.

Trade Me connects Kiwi to create the life they want. Join us to shape the experience of thousands of Kiwi and grow your career from day one!

Whether it’s the big things like finding a home, a job, a car or smaller things like finding that right bedside table or parting ways with some old stuff, Trade Me is the place Kiwi look first.

At Trade Me, you’ll have the opportunity to work with the best and have the best time doing it. We may have grown up as a company, but we still have the spirit of a startup: a hunger for growth, good vibes, good people and good times.