Client Manager

TieTalent; Norwich; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

TC Group, a leading accountancy firm in the UK, seeks a Client Manager to manage client portfolios in Norwich. The role involves ensuring customer satisfaction, reviewing account performance, and promoting client engagement, while also providing opportunities for business development and client relationships.

Benefits

Group life assurance 4 x salary

Pension scheme

Salary sacrifice PMI scheme after probation

Hybrid working

Social events

Qualifications

• Significant experience in accountancy practice required.
• Ability to manage client portfolios effectively.
• Experience in developing client accounts is advantageous.

Responsibilities

• Manage a portfolio of mixed clients ensuring satisfaction.
• Support and grow client accounts while seeking business development opportunities.
• Network to win new business and manage a team.

Skills

Accounting knowledge

Client relationship development

Communication skills

Organizational skills

Proficiency in MS Office

Education

ACA/ACCA qualification

Qualified by experience

Tools

Iris software

Job description

About

Salary – competitive salary

Hours - Monday to Friday, 37.5 hours per week, working from home flexible one day per week

Holiday – 25 days annual leave (excluding bank holidays)

About The Client Manager Role

We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.

We have an exciting role for a Client Manager in our Norwich office.

As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance, undertaking regular client visits and promoting positive client engagement.

Key Responsibilities Of a Client Manager Will Include

• you will support and grow the account and the client base and seek business development opportunities, across the multi service lines TC Group offer and to provide services to best serve the clients
• actively manage the portfolio, including WIP management and debtor management to ensure lock up and other KPI's are met, ensuring client deadlines are met
• Assisting in the management of the office, managing your own team
• Continually networking to win new business
  
  

About You

We are looking for candidates with the following skills and experience:

• ACA/ACCA or qualified by experience, with significant demonstrable experience within an accountancy practice background
• you must have a good standard of accounting and tax knowledge
• previous experience of developing and growing client accounts is advantageous
• to be successful, you will be personable with excellent communication skills and able to develop strong client & team relationships
• you should be proficient in MS Office / highly PC literate, along with sound accounting system knowledge. Iris software experience would be beneficial.
• must be extremely organised and flexible, with a positive, solutions based perspective
• be open to developing team methods and skills
• be flexible and able to travel to other regional offices
  
  

Full benefits available for the Client Manager

• group life assurance 4 x salary
• pension scheme
• Salary sacrifice PMI scheme (once probation is passed)
• hybrid working between office and home
• Social events
  
  

About Us

TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses.

We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.

We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.

TITL1_UKTJ

• Norwich, England
  
  

Languages

• English