Client Manager

Redefined Ltd; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading media agency is seeking an Account Manager for its Global team on the Heineken account in London. The role involves exceptional account servicing, media analysis, and project management, supporting a dynamic team to promote effective media strategies. Candidates should have experience in media agencies, strong organizational skills, and interest in effective media strategies.

Benefits

Competitive Salary

Company-provided Medical Healthcare

Generous Pension provisions

Health and Wellness benefits

Volunteering days

Life Assurance

Qualifications

• Experience at a media agency, client media team, or vendor.
• Strong organizational skills to manage multiple projects efficiently.
• Interest in media strategy and how effectiveness is measured.

Responsibilities

• Manage the global SharePoint and update trackers.
• Deliver accurate reporting and project manage timelines.
• Assist markets and clients with inquiries.

Skills

Data analysis

Numeracy

Presentation skills

Organization

Media strategy

Teamwork

Job description

Job Description:

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.

Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep "winning" whilst ensuring customer growth and experience is at the very forefront for their business.

Purpose of the Role

We're looking for an Account Manager to join the Global team at Carat on the Heineken account. You'll support the Global Network team located in London and Amsterdam in delivering exceptional account servicing, reporting, media analysis and project management.

The purpose of the role is to support your network team across brand planning, media strategy, operations, commercial and digital to ensure that dentsu agencies across the World have access to appropriate information, training, learning agendas and client imperatives to set them up for success.

You'll gain exposure to working with new and trending media and process innovation. With the independence to forge your own relationships and manage your own projects; whilst been directly supported by a Global Account Director and an operations team of two.

Key Responsibilities

• Own the global SharePoint. Ensuring that content is regularly updated or archived and the access list is managed efficiently. Project manage the re-design and reorganisation.
• Own, create and update global trackers. Ensuring that information is accurate and accessible.
• Deliver regular and accurate reporting in the form of data, case studies and PCAs.
• Ensure project deadlines are met, calls and meetings are on time, meeting notes are captured and circulated, global network sessions are scheduled and attended.
• Prepare and deliver media insights, planning research and global network/industry news into high quality client facing and internal communications.
• Assist markets and clients with enquires. Setting up and leading calls with an assigned market group.

Key Skills

• Experience working at a media agency, client media team or vendor.
• Excellent data, numeracy and excel skills.
• Good verbal and visual presentation skills with some knowledge of visual merchandising and AI advantageous.
• A master of organisation, effortlessly managing multiple projects and requirements. Your responsiveness will be a key asset, promptly addressing inquires and providing regular updates.
• A genuine interest in media strategy, with a knowledge of how different channels work and how media effectiveness can be measured. A desire to develop your career on a global agency account or pivot toward the business side of an advertising agency will be advantageous.
• A strong and reliable team player. A natural problem solver, you'll be comfortable working with Senior and Junior colleagues alike.

What we offer

This is a permanent role. The team is based from our London office on a hybrid working basis. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes:

• Competitive Salary
• Company-provided Medical Healthcare
• Generous Pension provisions
• Health and Wellness benefits
• Volunteering days
• Life Assurance
• Working in diverse teams where you can make a real impact.
• Exciting and rewarding environment.
• Varied work across industries

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. #LI-HYBRID

Location:
London

Brand:
Global Carat

Time Type:
Full time

Contract Type:
Permanent