Client Manager

Dentsu Aegis Network; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the media and digital marketing sector is seeking an Account Manager for their London office. The role involves planning across various media channels and managing client relationships. Candidates should have experience in media planning and be strong communicators. The position offers flexible working arrangements and a competitive salary with tailored benefits.

Benefits

Flexible working arrangements

Tailored benefits package

Qualifications

• Experience in offline and online media planning from an agency.
• Proven ability to manage financial aspects of client accounts.

Responsibilities

• Support communications planning for key UK clients.
• Manage junior team members and oversee their development.
• Own relationships with middle and junior clients.

Skills

Media planning

Data-led media planning

Communication

Attention to detail

Multitasking

Innovation

Job description

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM, and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people, and society.

We’re hiring for an Account Manager to join the team in our London Office.

Purpose of the Role

The Account Manager will be responsible for planning across a variety of channels, including TV, digital, social, partnerships, activations, out-of-home; enabling the creation of truly holistic media plans. This is a client-facing position, so it’s important for the Account Manager to identify with their client’s business objectives and to immerse themselves within their brands.

Key Responsibilities

1. Support the Client Account Director in all aspects of communications planning and account handling for two key UK clients: Kraft Heinz & Direct Line Group.
2. Work collaboratively with colleagues across the Dentsu network to service client needs.
3. Manage junior team members, overseeing their workloads and supporting their development.
4. Support Client Account Director and Client Director on senior client relationships.
5. Own relationships with middle and junior clients.
6. Coordinate external agency stakeholders, building Carat’s client relationship at every step of the way.
7. Support strategists in developing strategic vision across the portfolio and brands.

Qualifications + Skills

1. Offline & Online Media planning experience from within an agency environment.
2. Proven data-led media planning with a passion for delivering exceptional and innovative media plans.
3. Confident communicator and presenter, able to build strong, trusted relationships with clients.
4. Strong attention to detail with the ability to multitask and deliver in a high-pressure environment.
5. Experience managing financial aspects of client accounts including billing and reconciliation.
6. A curious and entrepreneurial mind with a focus on innovation.

What we offer

1. This is a permanent role.
2. The team is based in our London office but operates under flexible working arrangements. The team is currently in the office twice a week.
3. Alongside a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation, which in turn generates better outcomes for our people, partners, and communities. We encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.

We are happy to discuss flexible and agile working arrangements for all roles. While we cannot promise to meet all individual requests, we commit to discussing them openly and honestly. If you have any reasonable adjustment needs due to a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

Additional Details

Location: London

Brand: Carat

Time Type: Full-time

Contract Type: Permanent

About the company

Dentsu Aegis Network Ltd. is a multinational media and digital marketing communications company headquartered in London, United Kingdom, and a wholly owned subsidiary of the Japanese advertising and public relations firm Dentsu.