Client Manager

Bennett and Game Recruitment LTD; Altrincham; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Private health insurance

Death in Service cover

Employee Assistance Programme

Workplace pension

Annual leave 24 days + holidays

Job summary

Bennett & Game Recruitment Ltd. is seeking an experienced Client Manager to join our Altrincham-based team. You will own a varied client portfolio, oversee accounts and tax compliance, and deliver commercially focused advisory services.

The role involves overseeing year-end accounts with overseas teams, providing client-focused financial guidance, and leveraging Xero, Shopify, and Tableau to improve reporting and business decisions.

Qualifications

• Excellent communication, organisation and problem-solving skills.
• Experience in an accountancy practice at Client Manager or Accounts Manager level.
• Strong technical knowledge of Xero and experience with system implementations and integrations.
• Ability to identify commercial opportunities and provide clients with meaningful financial advice.

Responsibilities

• Client Portfolio Management: Manage and develop a portfolio of clients, acting as a key point of contact and building strong, long-term relationships.
• Accounts Review & Production: Review and oversee year-end accounts prepared by the overseas production team, ensuring technical accuracy and timely completion.
• Tax Compliance: Prepare and review self-assessment tax returns, oversee corporation tax compliance and deal with HMRC queries.
• Xero & Systems Expertise: Lead on complex Xero implementations and integrations with platforms such as Shopify and Square to ensure clean data and accurate reporting.
• Client Advisory: Provide commercial support and advice to clients, including profitability analysis, financial modelling and management reporting.
• Management Information: Utilise reporting tools such as FABM and Tableau to provide meaningful financial insights for client decision-making.
• Team Leadership: Provide day-to-day guidance, review work and support development of accounts production team members.
• Process Improvement: Identify opportunities to improve internal processes, client systems and overall service delivery.

Skills

Communication skills

Organisation

Problem solving

Team leadership

Client relationship management

Education

ACA/ACCA/CIMA qualified

AAT qualified or part-qualified

Tools

Xero

Tableau

Shopify integration

Job description

Client Manager

Key Details

Location: Altrincham

Salary: £40,000-£60,000 depending on experience

Working Pattern: 4-day working week

Benefits: Private health insurance after qualifying period, death in service cover, employee assistance programme and workplace pension.

About the Role

An exciting opportunity has arisen for an experienced Client Manager to join a successful, entrepreneurial accountancy practice experiencing continued growth. Based in a modern office in the heart of Altrincham, this is an opportunity to take ownership of a varied client portfolio, oversee accounts and tax compliance, and deliver a more commercially focused advisory service. The practice has a collaborative and forward-thinking culture, with ambitious plans for the future, including a move towards an Employee Ownership Trust model. The successful candidate will play an important role in supporting the continued growth of the business, developing client relationships and helping drive improvements across the practice. This position would suit an experienced practice professional who enjoys working closely with clients, managing a varied workload and taking responsibility for the quality of service delivered.

Key Responsibilities

• Client Portfolio Management: Manage and develop a portfolio of clients, acting as a key point of contact and building strong, long-term relationships.
• Accounts Review & Production: Review and oversee year‑end accounts prepared by the overseas production team, ensuring technical accuracy and timely completion.
• Tax Compliance: Prepare and review self‑assessment tax returns, oversee corporation tax compliance and deal with relevant HMRC queries.
• Xero & Systems Expertise: Lead on complex Xero implementations, system setups and financial clean‑ups, including revenue recognition and integrations with platforms such as Shopify and Square.
• Client Advisory: Provide commercial support and advice to clients, including profitability analysis, financial modelling and management reporting.
• Management Information: Utilise reporting tools such as FABM and Tableau to provide meaningful financial insights and support client decision‑making.
• Team Leadership: Provide day‑to‑day guidance, review work and support the development of accounts production team members.
• Process Improvement: Identify opportunities to improve internal processes, client systems and overall service delivery.

Experience & Requirements

• Previous experience in an accountancy practice at Client Manager, Accounts Manager or an experienced Senior Accountant level.
• A strong understanding of year‑end accounts preparation and review, alongside accounts and tax compliance.
• Experience managing client relationships and overseeing a varied client portfolio.
• Strong technical knowledge of Xero, with experience of system implementations and integrations particularly advantageous.
• Ability to identify commercial opportunities and provide clients with meaningful financial advice.
• Experience reviewing work and supporting junior team members.
• Excellent communication, organisation and problem‑solving skills.
• A proactive, commercially minded approach with the confidence to take ownership of responsibilities.
• Ideally ACA, ACCA or CIMA qualified, although qualified‑by‑experience candidates with the relevant technical and management background will also be considered.
• AAT qualified or part‑qualified candidates may be considered where they can demonstrate suitable Client Manager‑level experience.

Working Pattern & Flexibility

• Four‑day working week, offering a regular three‑day weekend.
• Based within a modern office environment in Altrincham.
• Collaborative and supportive team environment.
• Practice closure between Christmas and New Year.

Salary & Benefits

• Competitive salary of £40,000-£60,000, dependent on experience.
• Private health insurance following successful completion of the qualifying probation period.
• Workplace pension.
• Death in Service cover.
• Employee Assistance Programme, providing confidential counselling, mental health and financial support from day one.
• Generous annual leave equivalent to 24 days plus public holidays.
• Four‑day working week, providing a regular three‑day weekend.
• Opportunity to join an ambitious and growing practice with genuine scope to influence its future direction and develop professionally.