Client Lifecycle Onboarding Analyst 1

ICAP; Belfast City District; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

TP ICAP in Belfast is seeking a Graduate Client Onboarding Associate to join the Client Onboarding team. You will learn BAU activities, support the Team Lead, and gain exposure to the Financial Services sector in a fast-paced environment.

You will handle onboarding cases, perform KYC/AML checks, monitor media alerts, use screening tools, manage group mailbox, and build relationships with Operations and Front Office.

Qualifications

• Detail oriented with strong organisational skills.
• Analytical thinking and problem-solving abilities.
• Ability to work effectively under pressure in a fast-paced environment.
• Excellent written and verbal communication.
• Experience with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Deliver BAU client lifecycle processes with defined service levels.
• Complete onboarding cases including KYC/AML checks for low/medium/high risk clients.
• Monitor negative media alerts; investigate and escalate as needed.
• Use screening tools for efficient client screening in BAU cases.
• Assist with group mailbox management and respond to queries.
• Build relationships with Operations and Front Office stakeholders.
• Liaise with the Anti-Financial Crime team in London on escalated AML/KYC cases.

Skills

Attention to detail

Analytical thinking

Communication skills

Working under pressure

Team collaboration

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Groupoperatesfrom more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The candidate willbe responsible forbecoming an efficient team member in delivering BusinessAsUsual (BAU) activities within the Client Onboarding team whilst supporting the Client Lifecycle Team Lead in anfast pacedFinancial Services environment. Graduate level role, where sufficient training will be provided to support the joiner in learning key skills in the Financial Services Sector.

Role Responsibilities

• Will become responsible for the effective delivery ofallocatedclient lifecycle processes, ensuring that activities are executed to defined service levels and ona timelybasis, meeting the requirements of the business

• Complete onboarding cases for low, medium andhigh riskclients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks

• Monitoring of negative media alerts and whereappropriate, investigation and escalation to compliance

• Utilise screening tools to complete efficient client screening related to BAU cases

• Responsible forassistingwith group mailbox management, responding to queries and the allocation of e-mails within the team

• Build key relationships with internal Operations stakeholders as well as Front Office Brokers

• Liaise with the Anti Financial Crime in London on cases that are escalated on AML/KYC risks

People Responsibilities

• Collaborating with team members to provide an efficient BAU service to clients and driving the reduction of client onboarding times in EMEA

• Provide feedback on suggestions for process enhancements to senior management

• Drive a positive culture within the team by supporting all team members in their daily tasks

Experience / Competences

Essential

• Demonstrates excellent attention to detail,possesseshigh organisation skills & a proactive approach

• Demonstrates strong analytical ability andproblem solvingskills

• Demonstrates the ability to work effectively in ahigh pressureenvironment

• Highly effective written & oral communication skills; adapts communication style to suit audience

• Shows evidence of being comfortable working in fast paced or pressured environments

• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook)

Desired

• Knowledge of financial markets

• Previousexperience in a similar organization

• Passion in achieving results and goals

Role Band & Level

• Professional/4

#LI-Hybrid #NIJobs #LI-ENT

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn’t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don’t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That’s why we’re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

UK - City Quays 3 - Belfast