Client Lead - Amazon Retail

JR United Kingdom; Bolton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a fast-growing tech company as a Senior Account Manager/Client Lead focused on Amazon Retail. You'll oversee key client relationships and develop strategic plans to enhance eCommerce performance. This hybrid role requires strong communication, analytical skills, and a customer-focused approach, with opportunities for growth and mentoring junior team members.

Qualifications

• 5+ years of experience in client management, ideally in eCommerce or retail media.
• Tech-savvy with proficiency in Excel, Word, and PowerPoint.
• Strong communicator able to engage clients at all levels.

Responsibilities

• Manage key client relationships and ensure client satisfaction.
• Develop and execute strategies for optimizing eCommerce presence.
• Lead quarterly and annual reviews using data for growth.

Skills

Client Management

Analytical Skills

Strong Communication

Data-Driven Decision Making

Tools

Excel

PowerPoint

Word

Job description

Social network you want to login/join with:

Client Lead - Amazon Retail, bolton, greater manchester

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Client:

Vertical Advantage

Location:

bolton, greater manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Join a fast-growing, tech-driven company specializing in optimizing content and media buying for consumer brands. They are dedicated to enhancing brand exposure and using consumer insights to boost marketing and operational performance.

They’re looking for a Senior Account Manager/Client Lead – Amazon Retail, who will manage key client relationships, develop strategic plans, and ensure client success while working closely with senior stakeholders.

Job Summary:

This hybrid, full-time role requires a proactive, experienced professional with strong communication and analytical skills. You’ll manage tier 1 and 2 client accounts, drive strategic planning, and leverage data insights to make informed decisions.

Key Responsibilities:

• Client Relationship Management: Be the main point of contact, building strong relationships and ensuring client satisfaction.
• Strategic Planning: Develop and execute strategies to optimize client presence on eCommerce platforms like Amazon.
• Campaign Oversight: Collaborate with internal teams to ensure campaigns align with client goals and deliver results.
• Sales Performance Analysis: Analyze data, uncover opportunities, and create actionable insights.
• Team Collaboration: Work closely with account, content, and creative teams to deliver seamless project execution.
• Client Communication: Provide regular updates and performance insights to clients.
• Problem-Solving: Identify and resolve eCommerce challenges, ensuring client success.
• Business Reviews: Lead quarterly and annual reviews, using data to drive growth.
• Mentoring: Support junior team members in their development with guidance and feedback.

About You:

• Customer-Focused: Proven ability to engage clients at all levels, including c-suite, and be a thought leader in eCommerce.
• Continuous Learner: Committed to learning and sharing best practices with colleagues.
• 5+ Years of Experience: Expertise in client management, ideally in eCommerce or retail media.
• Tech-Savvy: Proficient in Excel, Word, PowerPoint, and other relevant tools.
• Strong Communicator: Able to simplify complex concepts for diverse audiences.
• Marketplace Expertise: Knowledge of Amazon, TikTok Shop, Walmart, and their advertising platforms.
• Data-Driven: Ability to use data to inform decisions and drive performance.
• Positive and Self-Motivated: A growth mindset and eagerness to contribute to a fast-paced company.
• Bonus: Experience in a digital marketing or advertising agency.

If you're passionate about eCommerce and digital marketing, and thrive in a fast-paced, innovative environment, we want to hear from you!