Client Finances Specialist

Allscreens Nationwide Ltd; Lancashire; On-site; GBP 28,000 - 42,000; Full time

Job summary

Blackpool Council is seeking a Client Finances Specialist to oversee day-to-day operations within the Revenues, Benefits & Customer Services team. You will ensure efficient financial management for clients who lack capacity, acting as DWP Appointee or Deputy in appropriate cases.

The role requires strong communication, policy development, staff supervision, and experience with the benefits system and relevant legislation. A supervisory qualification or progress toward one is expected.

Qualifications

• Excellent written and verbal communication skills are essential.
• Good time management skills are required for a busy team environment.
• Experience or willingness to obtain supervisory qualifications is required.
• Ability to train new staff and support colleagues across a multi-system environment.
• Knowledge of appointeeships and deputyships and the benefits system is important.

Responsibilities

• Provide day-to-day oversight and support to the Client Finances team.
• Develop and implement policies and procedures to improve service delivery.
• Work with social workers, care providers and external agencies to safeguard clients' interests.
• Lead staff training and development; supervise and mentor team members.
• Ensure compliance with PSN, DBS checks and legal working requirements.

Skills

Communication skills

Time management

Supervisory skills

Staff training

Education

Supervisory qualification

Tools

IT systems

Banking systems

Job description

Contract Type: Temporary until 31/Mar/2029

Closing Date: 28/08/2026 @ Noon

This post is open toemployees currently On Notice/At Risk and Internal. Please note applications from employees currently On Notice/At Riskwill be given priority. On Notice/At Risk employees should complete the application form as normal, upon submission you must email the Recruitment Team – [e-mail] to ensure that your application form is marked as priority

Applications are invited from highly motivated and enthusiastic individual to work within the Council's Client Finances Team within Revenues, Benefits & Customer Services. This is a fixed term post until March 2029. A secondment will be considered if agreed with your current line manager.

The team provides support to people who lack capacity to manage their own financial affairs, as a result of illness or disability. This includes acting as DWPAppointee and Court of Protection appointed Deputy.

The Client Finances team act on behalf of, and in the best interests of their clients, dealing with the ongoing management of their property and financial affairs. As a Client Finance Specialist you will be required to provide day to day oversight and support to the team, to enable an efficient, effective and comprehensive client financial services function.

A considerable understanding of the guidance and legislation relating to appointeeships and deputyships together with substantial knowledge of the benefits system is essential.

The post holder will need to develop and implement policies and procedures in relation to the service, working towards continuous improvements in service delivery.

The role also involves working across multiple IT and banking systems, including supporting staff undertaking different functions and using a range of systems. In addition, the post holder will also have responsibility for training new staff.

The team work closely with social workers, care providers and external agencies such as the Department for Work and Pensions, so a person centered approach is essential in ensuring that the client’s best interests are at the heart of every action.

You will need to have excellent written and verbal communication skills, be confident, enthusiastic and have good time management skills; able to work in a busy environment supporting a busy team, as well as dealing with internal and external stakeholders and partners.

An existing supervisory qualification or a willingness to work towards obtaining a qualification is required.

Your application should demonstrate how you meet all requirements of the job description.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

This post requires access to PSN (Public Services Network) services or networks and the successful post holder will be required to undertake a Basic Disclosure check of unspent convictions through Disclosure & Barring Service (DBS). This post is also subject to satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.