Client-Facing Software Support & QA Analyst

Allscreens Nationwide Ltd; Tonbridge; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Above market salary

Dynamic working environment

Career progression

Salary reviews

Holiday entitlement

Job summary

A screens Nationwide Ltd in Tonbridge is seeking a creative and talented Software Support Analyst to join our close-knit tech team. You will work on bespoke software support and external client support, playing a major part in the project path and delivery.

You will be involved with the full development life cycle, performing QA testing (manual/regression & functional) and using Jira, HubSpot and Zendesk to support customers.

Qualifications

• Experience in bespoke software support and external client support.
• QA software testing experience (manual/regression and functional).
• Familiarity with Jira, HubSpot and Zendesk.

Responsibilities

• Support clients and assist with project delivery.
• Participate in the full software development life cycle.
• Conduct QA testing and verify issues.

Skills

Bespoke Software Support

External Client Support

QA Testing (Manual/Regression)

Tools

HubSpot

Zendesk

Jira

Job description

A screens Nationwide Ltd in Tonbridge is seeking a creative and talented Software Support Analyst to join our close-knit tech team. You will work on bespoke software support and external client support, playing a major part in the project path and delivery.

You will be involved with the full development life cycle, performing QA testing (manual/regression & functional) and using Jira, HubSpot and Zendesk to support customers.