Client-Facing Payroll Administrator (Hybrid)

Confidential; Devon and Torbay; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Employer pension scheme

Group life assurance

Income protection

Health cash plan

Confidential counselling

Virtual GP

Mental health support

Cycle to work

Gym discounts

Annual leave purchase

Volunteer day

Job summary

Confidential is seeking an experienced Payroll Administrator to join our friendly payroll team in the UK. You will manage a portfolio of clients, delivering accurate, timely payroll processing and excellent service.

In this client-facing role, you’ll build relationships, stay up-to-date with UK payroll legislation, and collaborate with colleagues to improve processes and ensure compliance. A proactive, detail-driven approach and strong IT skills are essential to success in this role.

Qualifications

• Strong knowledge of UK payroll legislation.
• Experience managing a portfolio of clients or multiple payrolls.
• Proven track record in delivering client service.
• Excellent detail orientation and methodical work style.
• Confident written and verbal communication.
• Able to build relationships with diverse clients.
• Ability to work independently within a team.
• Excellent organisation and time management under deadlines.
• Good numerical and analytical skills.
• Proficient IT skills: Excel, Word, Outlook.

Responsibilities

• Processing a variety of client payrolls as part of a collaborative payroll team
• Acting as the primary point of contact for an allocated portfolio of clients
• Managing client payrolls from start to finish, ensuring accuracy and compliance
• Supporting the onboarding of new clients and payrolls, ensuring data is complete and accurate
• Identifying opportunities to improve processes, increase efficiency and enhance the client experience
• Building and maintaining strong, professional client relationships
• Responding to payroll queries accurately, professionally and within agreed timescales
• Keeping up to date with changes in payroll legislation and ensuring these are correctly applied
• Liaising with HMRC regarding employer payments and payroll-related matters
• Ensuring payroll deadlines are consistently met
• Working collaboratively with colleagues and providing support where required

Skills

UK payroll legislation

Portfolio management

Client service

Attention to detail

Communication skills

Relationship building

Independence

Time management

Numerical skills

MS Excel

MS Word

Outlook

Professionalism

Tools

MS Excel

MS Word

Outlook

Job description

Confidential is seeking an experienced Payroll Administrator to join our friendly payroll team in the UK. You will manage a portfolio of clients, delivering accurate, timely payroll processing and excellent service.

In this client-facing role, you’ll build relationships, stay up-to-date with UK payroll legislation, and collaborate with colleagues to improve processes and ensure compliance. A proactive, detail-driven approach and strong IT skills are essential to success in this role.