Client-Facing IRT Project Lead (Clinical Trials)

IQVIA LLC; Nottingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

IQVIA is seeking an experienced Project Manager to oversee the operational delivery of Interactive Response Technology (IRT) projects. You will translate study protocols into IRT solutions, manage cross-functional teams and budgets, and ensure delivery in line with SOPs.

Ideal candidates have around 5 years of relevant experience, a Bachelor's degree, and strong communication, problem-solving and client-management skills to support clinical trials from design through UAT and deployment.

Qualifications

• Bachelor's degree or an equivalent combination of education, training and relevant experience.
• Approximately 5 years of relevant professional experience.
• Strong communication and interpersonal skills.
• Strong problem-solving skills and sound judgement.
• Demonstrated ability to deliver projects against quality and timeline expectations.
• Excellent teamwork and collaboration skills.
• Strong customer service and client-management skills.
• Ability to work independently with minimal direction.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Ability to build and maintain effective working relationships with colleagues, managers and clients.

Responsibilities

• Analyse study protocols and work with clients to understand their IRT system requirements.
• Advise clients on the most effective approach to configuring an IRT system for their study.
• Author User Requirements Documents (URDs) and review requirements with client study teams and internal stakeholders.
• Use your IRT expertise to support the successful design, build and implementation of study systems.
• Ensure project delivery aligns with the Sponsor's study protocol and agreed requirements.
• Create, maintain and report against project plans, timelines and key milestones.
• Coordinate cross-functional project teams and resources both within and outside the organisation.
• Meet regularly with project team members to review tasks, progress, risks and milestones.
• Lead problem-solving and resolution activities throughout the project lifecycle.
• Manage project budgets and invoices.
• Ensure projects are delivered against agreed quality, timeline and performance metrics.
• Perform internal User Acceptance Testing (UAT) alongside Technical Operations and Technical Project Management teams following study validation.
• Manage client UAT activities in partnership with the Technical Project Management team.
• Actively support clients throughout UAT, responding to questions and clarifying study or system requirements.
• Coordinate the resolution of issues identified during testing.
• Partner with other Project Managers to identify and implement process improvements.
• Contribute to project proposals and Requests for Proposal (RFPs).
• May participate in proposal development and sales or client presentations.
• Ensure all work is conducted in compliance with established processes, policies, procedures and project standards.

Skills

Communication skills

Interpersonal skills

Problem-solving

Teamwork

Client management

Independence

Microsoft Office

Relationship building

Education

Bachelor's degree

Tools

Microsoft Office

Job description

IQVIA is seeking an experienced Project Manager to oversee the operational delivery of Interactive Response Technology (IRT) projects. You will translate study protocols into IRT solutions, manage cross-functional teams and budgets, and ensure delivery in line with SOPs.

Ideal candidates have around 5 years of relevant experience, a Bachelor's degree, and strong communication, problem-solving and client-management skills to support clinical trials from design through UAT and deployment.