Client Experience Banker - Build Financial Futures

Bank of America Corporation; Newcastle upon Tyne; Vor Ort; GBP 26.000 - 27.000; Vollzeit

Zusammenfassung

Bank of America Corporation in Newcastle, WA is hiring for a frontline Client Services role. The job focuses on engaging clients in the lobby, educating and guiding them through self-service channels, and handling cash transactions as needed.

You will build strong client relationships, follow bank processes, and connect customers to solutions that meet their financial goals. The position requires flexibility for weekends/extended hours and working at multiple center locations as needed.

Qualifikationen

• Must be an enthusiastic, highly motivated self-starter with strong work ethic and results focus.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion and drive to deliver an experience that improves clients' financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.

Aufgaben

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Kenntnisse

Customer focus

Communication

Relationship building

Problem solving

Adaptability

Time management

Sales mindset

Self-motivation

Ausbildung

Bachelor's Degree or business-relevant Associate's Degree

High School Diploma / GED

Jobbeschreibung

Bank of America Corporation in Newcastle, WA is hiring for a frontline Client Services role. The job focuses on engaging clients in the lobby, educating and guiding them through self-service channels, and handling cash transactions as needed.

You will build strong client relationships, follow bank processes, and connect customers to solutions that meet their financial goals. The position requires flexibility for weekends/extended hours and working at multiple center locations as needed.